Testimonials & Reviews

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What our customers are saying

Leanne Frazier

★★★★★
5 5 1
The furnace in our new home had left us without heat for two consecutive seasons. Our builder had been dealing with an undesirable heating & cooling company and to maintain his own reputation our builder (Skywell Homes) called in the professionals to do diagnostics to get an opinion of whether the furnace should be repaired again or replaced. Clyde Reid showed up at our door the next day, on time and ready to do his assessment. In the end, the builder generously replaced our furnace, but Harding Heating was extremely professional, on time for the scheduled work, cleaned up after themselves and were well able to answer all of our questions. They generously guarantee their work as well. I would highly recommend Harding Heating for your heating or a/c needs.

Danielle

★★★★★
5 5 1
I had this company booked to come in and do a check and servicing of both my furnace and air conditioner. They were on time, courteous, efficient and did not overcharge me or find things to make extra money on. They answered all of my husband's questions and did not mind him watching.

Laura

★★★★★
5 5 1
Approachable and no nonsense saleswomen - good pricing, with extra information given - no pulling teeth! Installation was done on schedule, in a day, and with full clean up. A month later I had some concerns and they returned in a very timely manner to assist with questions I had. Couldn't have asked for better service! I'm so glad I had 4 estimates, and even happier they made the biggest impression and lived up to it.

Stephen Evans

★★★★★
5 5 1
I've always had service above and beyond any other past companies.

Colleen Noble

★★★★★
5 5 1
Excellent Company! Excellent Service!! Great Experience!

Vance

★★★★★
5 5 1
Our situation was somewhat unique in that we were in Florida when our furnace gave out. Through telecoms and emails the problem was solved with a minimum of trouble. Great Work! Congrats.

Pierre

★★★★★
5 5 1
I would like to take this opportunity to express my appreciation for the excellent service we received yesterday from your installers. The installation of our furnace, air conditioner, humidifier, and electronic air cleaner was done with complete professionalism. They were in our house on their own while I was at work, and I returned home to find all the work completed and my home exactly as I had left it. There was no debris left behind – I was extremely pleased with the work. You should be proud of the image these two men project out in the community for Harding. Thank you for the service.

Nick

★★★★★
5 5 1
At first I was afraid of the experience in replacing my furnace as I have never had to replace a furnace and it was a great experience. I plan on replacing my AC unit with Harding once I gather the money to do so.

Mr. Campbell

★★★★★
5 5 1
Malcolm L. wanted me to pass on how greatly he thought Steve represented Harding. Steve was out to rectify outstanding issues from the yearly inspection earlier this month. Malcolm L. described him as, “attentive, accommodating and professional”. He was very impressed!

Doug

★★★★★
5 5 1
Harding gave us good information about HVAC and other options, explaining how they would interact with our furnace/ac system, both now and in the furture when we replace the furnace. Very useful!

Carol from Ottawa

★★★★★
5 5 1
We had on-site visits and estimates from 6 other reputable heating and cooling companies before deciding to purchase our Daikin Furnace and Air Conditioning System from Harding Heating & Air Conditioning. We chose Team Harding as we were impressed by the thoughtful and comprehensive manner in which Brian Chartier, our Sales Representative, responded to all our questions regarding the various components and functioning of the products. His careful and detailed calculations in establishing the appropriate size of the new furnace and AC for our home was also a determining factor in our decision. The two units were installed, as scheduled, by Brodie Hudson and Colin Donnelly who were courteous and conscientious, and most respectful of customer and property. They worked diligently and enthusiastically, and displayed a genuine passion for their “métier” which was refreshing to witness. From start to finish, our interaction with the three above-mentioned individuals, as well as with Kirsten Neumarker and Christina Wright, was a very positive experience. Based on their strong work ethic, disposition, expertise and focus on customer service excellence, it is evident that these five individuals are assets to your company. We wish to officially express our sincere thanks, gratitude and appreciation to each one of them for their stellar work performance and for making us happy, satisfied customers. Our compliments, as well, to management for having put together such a driven, efficient, knowledgeable, courteous, customer-oriented team of professionals. We would, without hesitation, strongly recommend Team Harding to family and friends. We look forward to experiencing this same high level of expertise and customer service in our future dealers with Harding Heating and Air Conditioning. Thank you.

Carson Mcbain

★★★★★
5 5 1
A great bunch of people to deal with. Top quality product. Top notch personal service. Pricing is very fair and extremely competitive. These guys are setting an example for the other Ottawa HVAC companies to follow! *cough* RELIANCE *cough*
Testimonials & Reviews Overall rating: ★★★★★ 5 based on 17 reviews
5 1

Customer Survey Results

When speaking with our Sales Support Specialist, Kirsten regarding my heating and/or cooling system, my call was handled in a courteous and professional manner.
89%
My appointment with a Home Confort Advisor booked within a reasonable time frame.
95%
On the day of your appointment, the Home Comfort Advisor was punctual.
92%
The Home Comfort Advisor's appearance was neat and clean.
100%
The Home Comfort Advisor was courteous and professional.
100%
On the day of my installation, the installation team was punctual
98%
The installers' appearance was neat and clean
100%
They were respectful of my property.
100%
I feel the installers were knowledgeable
97%
The installation was done to my satisfaction
95%
I would consider calling Harding Heating & Air Conditioning for service.
96%
I would consider calling Harding Heating & Air Conditioning for service.
96%
I would consider referring Harding Heating & Air Conditioning to a neighbour, friend or family member.
90%
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