Serving Ottawa since 1994

Gas Fireplace Repair

Need emergency gas fireplace repair in Ottawa? Harding’s team of certified technicians is equipped to handle a wide range of gas fireplace issues, from pilot light problems to major component failures. With years of experience, we’ve seen it all and can provide fast, reliable service to get your fireplace back in working order.
Woman in cozy socks warming up feet and hands at fireplace heating house with wood burning stove
Reliable Comfort Solutions for Every Season

Committed to customer satisfaction, quality workmanship, and fast, reliable service, count on Team Harding for professional home comfort services in Ottawa.

Stylish fireplace in a spacious living room

Signs Your Gas Fireplace Needs Repairs

Your gas fireplace should keep your home warm, safe, and comfortable. But like any heating system, it can show signs of wear over time. Recognizing issues early helps you avoid costly repairs and keeps your fireplace running efficiently all season long.

Strange Odours

A functioning gas fireplace shouldn’t emit strong smells. If you notice gas, sulfur, or burning odours, it may indicate a leak or clog that needs immediate attention.

Difficulty Igniting or Maintaining the Flame

If your fireplace struggles to ignite or the flame goes out frequently, there may be an issue with the ignition system, thermocouple, or gas line that requires professional repair.

Soot Build-Up or Discoloration

Gas fireplaces shouldn’t produce significant soot. If you see buildup or stains, it could signal inefficiency in the combustion process or obstructed burners.

Concerning Noises

Unusual sounds like grinding or clicking may indicate a failing blower fan, loose components or debris in the burners. Prompt diagnosis can prevent further damage.

Changes in Flame Appearance

Flames should be bright blue with yellow tips. Irregular flames or changes in colour may indicate burner issues, incomplete combustion, or a problem with ventilation that require repair.

Poor Heating Performance

If your fireplace isn’t heating as effectively as before, there might be a problem with the burner, heat exchanger, or thermostat. A thorough inspection is necessary to restore optimal performance.

Gas Fireplace Troubleshooting

Make Sure the Gas Is On

Even if you don’t regularly turn the gas off, we always recommend homeowners check that it’s on. There are a number of ways the gas could’ve been inadvertently turned off and not everyone thinks to check that it’s in the correct position.

Check Breakers

If you’re having problems with the blower, check the breaker and see if the fireplace one is tripped. While gas fireplaces don’t need electricity to operate, the fan and blower do require power. When these parts of a fireplace stop working, many people don’t remember to check the circuit breaker.

Check the Batteries

If you’re using a remote to control the fireplace, it could be a problem with the remote—not the actual fireplace. Remote batteries need to be replaced from time-to-time, which could be a quick and easy fireplace troubleshooting solution.

If these solutions don’t resolve the problem, it may be due to issues with the burners, fan, or pilot light. For safe troubleshooting and repairs, contact Team Harding.

Gas Fireplace FAQs

With decades of experience, Team Harding delivers reliable heating solutions and expert care to keep your home comfortable year-round.
Can I clean white stains on my fireplace glass with Windex?
No, you can’t remove the built-up white residue on your fireplace glass with Windex or any other regular household cleaning product. This common residue can only be removed with a special fireplace glass cleaner made specifically for the task.
In Ontario, all fireplaces should be inspected by a certified expert at least once a year.
There is no set cost for fireplace repair because every fireplace is different and every repair is unique. At the beginning of your repair appointment, once the issue has been diagnosed, our technicians will give you a quote that includes repair, labour, and parts.
While keeping your fireplace pilot light on during the summer is not completely necessary, choosing to do so will help reduce wear and tear on your fireplace’s pilot assembly.

You can do some basic math to determine how much gas your fireplace will use. Every fireplace has a factory-established BTU rating that tells you how much energy it puts out. With this number and your fuel cost, you can figure out what it would take to operate your fireplace.

Generally, natural gas and propane fireplaces are considered to be inexpensive to operate. But the costs can vary.

Gas fireplaces can give off a lot of heat. Between the ceramic front glass and a blower, a fireplace can heat a room quite efficiently. While a gas fireplace doesn’t heat the same as a wood-burning fireplace, it requires much less work, mess, and preparation.

Yes, it’s okay to leave the pilot light on in your fireplace. That said, you might not want to. It depends on how you use your fireplace. It also depends on if your fireplace has a standing pilot or intermittent pilot ignition.

Generally, leaving a pilot light on is safe and can even be beneficial for your unit. Alternatively, some homeowners prefer to turn off the pilot light if they don’t plan to use the fireplace for a long period. This can save maybe $5-10 a month on fuel costs.

In most cases, a fireplace will not be able to completely replace your furnace. Gas fireplaces work most effectively when used for zone heating to supplement a furnace. However, running a fireplace could reduce your overall energy costs.
Fortunately, yes! This is one of the major benefits of a gas fireplace. Even when the power goes out, you and your family can stay warm by the fire.

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To request a no-cost, no-obiligation sales quote, please call us at (613) 831-2257 or complete the form below and a Harding Home Comfort advisor will be in touch with you shortly.

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