Dylan came to inspect our furnace. He identified the issue promptly and advised appropriate solutions for us. He is very knowledgeable, pleasant and efficient. We would highly recommend his services.
I had the pleasure of speaking with Lindsay when I called Harding yesterday regarding an issue with our air conditioning. With the weather heating up, our home had been reaching uncomfortable... temperatures as high as 26°C for the past two weeks, and we were really starting to feel it.What truly stood out was how kind, professional, and genuinely helpful Lindsay was throughout the entire process. We reached out just before a long weekend—one of the busiest times of the year—and despite the tight scheduling, Lindsay went out of her way to ensure we wouldn’t have to suffer through the heat. She arranged for a technician to come to our home at the end of his shift that very same day. Thanks to her, we were able to enjoy a cool and comfortable home over the long weekend.Lindsay went above and beyond to help us, and her customer service was truly exceptional. We’re so grateful for her assistance. Thank you, Lindsay, for your dedication and for making such a big difference—we really appreciate it!The technician Jon Houde come to our home to repair our air conditioning, which hadn’t been working for over two weeks. Like I mentioned earlier, when he arrived, our house was sitting at a sweltering 26°C, and we were beyond ready for some relief from the heat.What truly impressed us was that Jon came all the way from his last service call in Winchester to our home in Cumberland—right before the long weekend, no less. That kind of dedication is rare and so appreciated.Jon was incredibly kind, professional, and patient. He took the time to thoroughly explain what was going on with our system and made sure we understood the issue and the fix. It was clear from the start that Jon takes a lot of pride in his work. He mentioned he’s been with the company for quite some time, and it absolutely shows. His experience, attention to detail, and genuine care for his customers really stood out.Thank you so much, Jon, for going the extra mile (literally) to help us out. Your hard work and dedication didn’t go unnoticed, and we’re so grateful you made time for us right before a busy long weekend!read more
Hi Scott and James (coop student) performed the annual inspection of our gas burning fireplace on Friday, They were thorough and ensured the cleaning was performed perfectly, including repainting the... tray. Upon re assembly and testing they noticed an issue, and worked diligently to resolve it. Always polite and respectful. Great team.Many thanksread more
Amazing team at Harding my furnace broke on one of the coldest nights this winter they replaced it in less than 48 hours !! while it usually takes not less than a week, lending us for free small... heaters to warm the house, multiple calls from the call center agent who was very understanding when I explained I have an elder person at home kids and pets and can't afford going to a hotel for days...I highly recommend very professional staff and great humans !read more
Over the past couple of weeks I have had the pleasure of working with two excellent Harding technical resources, Scott and Dylan. Their technical expertise is impressive but their customer facing... abilities are very impressive. They were both great to deal with and made the complexities of their tasks into simple to understand activities. Their approach to their jobs was the main reason for why I turned my maintenance to Harding.Keep up the good work!!read more
Dylan came and performed maintenance and cleaned our gas fireplace. Super nice guy and fireplace works perfect after. Thanks
Great service from Adam. I called him Adam "The Magician" - very professional and GREAT personality.
The installation of my humidifier went very well!!! Thank you
Liam and Dylan attended my residence to service my furnace. They were great, friendly, professional, and very personable. They even helped me with something unrelated as I required assistance.
Always good service from the Harding technicians. Today (Dec. 23, 2024) Dylan serviced the furnace and fireplace. He took the time to explain everything he did and what to watch for. Excellent... service by Dylan.read more
Steve and Team Harding saved us today, we had an emergency situation with a malfunctioning furnace at -10 outside, it was done in under 10 minutes on the same day. We will be having warm evenings... this weekend.read more
Scott and Calvin went above and beyond what I expected when they serviced my fireplace. They were highly professional, friendly, efficient, meticulous and made my fireplace look like new!
Absolutely amazing Service experience. Adam came and thoroughly cleaned our fireplace. Our fireplace was not working before he arrived and he got it up and running. We were told by previous company... that we needed parts. Adam was very polite and explained what he was doing as he did it. Thank you so much, Adam. I’m sure we will see you again.read more
Excellent service, timely and excellent workmanship.
Very professional and knowledgeable team. Great customer service.
I am very impressed and pleased from the in-house service. Steve fixed our issues and spent a good time to explain the Eco bee features. He is very professional with a strong knowledge of the... products and servicesread more
Thank you so much for the great work!!
Amazing work! Absolutely great work! Thank you so much!
We've had Harding clean our air ducts and they always do an excellent job. We recently had them come in to check our AC when it wasn't running during a heat wave. Would have paid anything to get... that sweet AC running again. Turns out it was just a blown fuse we missed. Honest people!read more
Harding technician was very helpful in choosing an appropriate air conditioner for my house. They were professional and punctual. Price was also better than the other three companies I got quotes... from. I have no concerns that my air conditioner unit will work well for me.read more
Team Harding installed my new air conditioner one week after getting the quote. Mark and Matt arrived on time, went straight to work and did an excellent job, cleaning up everything perfectly!They... were so easy to get along with and my new air conditioner just hums so quietly. Great price, great service, great people!Team Harding truly deserves a 5 star rating, I highly recommend this company. Thank you so much!!! 👏Terry Stanselread more
Quick, friendly, and informative service on the initial free consultation, fantastic pricing, a fast install time on the new furnace we purchased, and generous warranty support. Harding has been... excellent for us and we are grateful to have done business with them!read more
We recently purchased a new wood burning fireplace from Team Harding and are delighted with the experience. From John in sales, Christine in sales support and coordination, Luc and Austin the... installers, and Jason and Brandon the finishers that did an amazing job on a challenging tile installation, Team Harding did a fantastic job and the project went extremely well. We are thrilled with the final result and highly recommend Team Harding.read more
Very skilled, knowledgeable, personable service with this team.My fireplace was assessed, needed parts, and works like new now.The office communicates very well on timing of appointments.I will... recommend them to my friends and family.read more
Great customer service. From sales to technicians, everyone was friendly and quick to respond. They provided us with proper documentation, and installation was quick. We purchased a heat pump and A/C... this time around but also purchased an A/C years back and had no issues. Definitely recommend!read more
Thank you to Jill and the two techs that serviced our fireplace. Great work and service.
Excellent service from Sam today. We had a few issues with our humidifier connected to our furnace and also our HRV system, and Sam easily corrected them and also explained very well how things work... and need to be maintained. Very happy now!read more
Quick response, friendly customer service and technician. The technician found the problem and replaced the part to get our furnace back up and running fast! Thank you so much!
Experiencing heater malfunctions in the beginning of January is never ideal, specially with 2 lil'Ones. Luckily the Tech on call was Colin. He was Patient, Knowledgeable and quick to answer the... call. As a Family of 4 humans & 1Pup we give Colin 👍x4 & 🐶x1.Thank You.read more
Amazing service from Steve To!Came home to a freezing cold house and found my furnace not working. After making a call, Steve was here in less than an hour and within 30 min my furnace was running!... Thank you!Highly recommend!read more