I changed the rate because the reaction from site office is extremely satisfy. I have no heat during the weekend and complained. I got a respond very quickly from their site office and find out the... reason of no respond. Then a new appoint was scheduled right way! Also a report has been filed towards this issue and I believe communication will be taken to improve future services. I really like this manner! Thank you.//I have no heat on the coldest day this winter. I called for service at 10:28am, and the office lady said someone will reach me ASAP. I called at 17:26pm again because NO ONE called me the whole day. And I was told there is a long list so THEY DON'T CARE! I HAVE TO WAIT! And this is a same problem happened second time in two years. Do not recommend.read more
Very professional, clean install. High quality product.Extremely pleased with overall experience. Highly recommend.
I had an extremely positive experience with Team Harding from beginning to end. I had them install a Sterling Model GG 45,000 BTU Natural Gas Garage Heater with a Nest Learning Thermostat in my... double garage (Man-Cave).The sales rep, Brian was professional, friendly, he wasn’t pushy at all and he came under budget. Kirsten constantly kept me up to date on the installer’s scheduling and was a true professional. The installers came on time, did a tremendous job with the installation and they even cleaned up afterwards. Absolute Rock Stars!Again, thank you so very much to everyone that worked on this project for me.I highly recommend using Team Harding for your home projects.read more
Great experience, technician Steve was very knowledgeable, Thankyou
We had issues with our air conditioner in the summer.Colin was diligent to determine the issue and get it fixed.Great job!
Friendly staff & efficient service!
Harding is an exceptional company that has always been there for all my HVAC needs.
I had a Daikin furnace installed by Harding Heating and Air Conditioning on Sept 9/22.I was totally impressed by the competence, knowledge and professionalism displayed by the Sales Rep Brian... Chartier, the Sales Support Specialist Kirsten Neumarker and the Installers Dan and Luc.I have no reservation in recommending this Company to anyone looking for a Furnace or Air Conditioner.read more
Harding was best decision we have ever made regarding our heating and A/C service. After switching from another company, we have not looked back. Service is reliable, punctual, professional and... friendly.read more
Thank you for a huge job very well done ! Marc went above and beyond to find the problem and remedy the situation.Natasha, thank you for scheduling us in quickly and a big thanks to Marc who worked... tirelessly to get the job completed.read more
I purchased a new home that Harding mechanical install the full system, the first week I took possession an advisor came over to explain the system in details, I have never had 1 issue with this... equipment and installation. In the past 5 years, I have hired Harding mehcanial for my annual maintenance and filter replacement, I just pick up the phone and talk to a live person and get quick answer. I have never met an HVAC company that operates this way, very efficient. Thank you for the amazing service and I will keep on referring family and friends to your company.read more
This company installed a new air conditioner at my house and came over quickly and made sure I was satisfied, they called me the following day to make sure I understood everything and that my unit... was working at full capacity.I highly recommend this company, great technician and service from front office to install crew. Thanks and unit working fine especially during this heat wave.read more
Harding Heating & Air Conditioning were excellent. We had an issue with our furnace fan and I spoke to Natasha Wright (Service Coordinator) who first tried to troubleshoot the problem with me to... save costs, etc. Once that didn't work, a technician, Marc Gagon, attended. He quickly diagnosed the problem (faulty control board), but didn't stop there. He investigated the source - water under the AC coils. Further, he went outside to ensure the A/C unit was working properly. Marc Gagon is very professional, competent and took the time to explain things. He is a asset to Harding Heating & Air Conditioning, along with Natasha Wright. I highly recommend this company for your heating and a/c needs. Shawnread more
Brenden from Harding came and fixed the furnace by replacing the blower. He did a great job. And also well explained the membership plan. 10 out of 10.
Colin came to install a humidifier and did a great job. He was really polite, updated on me as he was working on the humidifier, cleaned up after the job was done AND even explained how to use the... humidifier. Honestly, 10/10.read more
From the very start the quotes I received were very fair. The estimator took the time assess the work that would need to be done and walked me through all the options. My furnace and AC were... installed by a polite, professional crew who also took the time to ensure that I was satisfied with the equipment being installed.Team Harding was there for me during a heat wave. I am thoroughly impressed with their professionalism.read more
Got Harding H&AC to deliver and install 2 AC units.Everything was fast, affordable and their customer service is 24/7 for you.
We had Brodie and Marc out to our cottage to install a heat pump and they did a fantastic job. Professional, very efficient, clean and knowledgeable. We would definitely use them again in the future.
Lindsay is a gem, she saved us money and time in this heat wave by fixing our problem over the phone. She went above and beyond her job with her kindness and expertise. We've used Harding multiple... times and have always had the best results! And awesome company with wonderful employees, especially Lindsay!!!read more
Woke up this morning with no heat in the house. Within a couple of hours a Harding service technician was at the door and was able to replace the blower unit in less than 20 minute restoring heat to... my home. Just want to state that the service was great and the staff were professional and friendly.I'm glad I've been with Harding for the past 8 years,...here's to many more.Great job!read more
Excellent customer service and friendly staff!
Provided a great and honest service at a reasonable price. I would use their services again in the future.
Harding Heating and Air Conditioning installed our Furnace and Air Conditioning when we purchased or new home in 2011. We have enjoyed excellent service from them for the last 9 years. We would not... hesitate in using their company again in the future.read more
Very happy with the installation and the amount of time it took. They arrived on time and were very patient as well as thorough in explaining how the work would be done. Afterwards, they walked me... through the entire system and how to use my new thermostat. They left my home neat and tidy. Thank you Team Harding!read more
We’ve used Harding for 6+ years and they always exceed our expectations. Friendly staff, knowledgeable technicians and reasonable prices. We couldn’t ask for better. They installed the ac unit at our... first house and anytime we needed them the service calls were great. We bought a new house July 2019. It wasn’t long after that we were told we needed a new furnace and ac. We went withHarding...obviously.read more
Fair price, good follow up. Appreciated!
Showed up on time, and on a sunday! Very impressed with this company!
Harding just installed the AC in my home during a pandemic on a Sunday. Charbel was very nice to deal with and he was very responsive. Would recommend this company to anyone...very happy customer.
Routine maintenance but professional and courteous technician as always
Excellent service from Colin this evening. I placed a service call at 5pm and by 8pm, a new blower motor was installed. Thank you very much! Highly recommend Harding!
Even though we had an on-going issue with our Amana Distinctions AC that was originally installed in June 2012, Harding's team stood behind their product and went out of their way to extend service... without any question about warranty. It was a pleasure to deal with their inside staff as well as two installers that are top-notch. Thanks Steve, Brendan and Megan for superlative service!read more
Harding installed our new A/C, replacing our 25 years old Lennox.From the beginning of the process to the end of the installation, everything went smoothly.Communication with the main office for... the estimate and the installation schedule was done properly and on time, thanks to Kirsten.The technicians were on time and completed the installation as per scheduling.Both technicians (Mike & Brennan) were very polite and answered all our questions,Very knowledgeable and professional technicians.Overall we are very happy of the work doneWe have no problem to recommend Harding.read more
We have a 28 year old air-source heat pump that needed some TLC.Harding sent their tech out to diagnose, and provide options and pricing. Very reasonable.Exterior unit needed a new fan motor.... Within a few days an installer came and installed new motor, but made a slight error, and it was rotating the wrong way. Quick call had it corrected. Further found our defrost board was faulty. Harding provided quote upfront for a replacement aftermarket board. Kept in contact as to timeline and expected deliver and installation date.Tech came on-site as promised, did the install, and stayed to make sure unit was cycling properly. Billed for the quoted amount.Harding delivers what's promised, when promised, at quoted price. And has staff who know what they're looking at.Hard to ask for more from an HVAC service provider.read more
Reached the emergency hotline for a furnace issue. Understandably they were very busy on a snowy evening but Eli managed to drop by just before midnight to get it working!
Very professional amazing staff. We had a technician come to see our old air conditioner which was beyond repair (we figured it would be). Next they had a staff member come to our house to look at... our furnaces and give recommendations for new air conditioners, he was very thorough and explained all our options in detail. Finally they came to disconnect the old air conditioner to take away for us and install the new air conditioners. The technicians were on time, very polite, did an amazing job and cleaned up after themselves above and beyond what I expected. Their prices were very reasonable and the after care packages that are included give us peace of mind for the future. I would highly recommend this company to anyone. Thank you Harding!read more
A great bunch of people to deal with. Top quality product. Top notch personal service. Pricing is very fair and extremely competitive. These guys are setting an example for the other Ottawa HVAC... companies to follow! *cough* RELIANCE *cough*read more
Great air conditioner price and installation!
Our hot water tank basically blew up after 14 years (my bad for waiting so long). Brian was able to come by within a couple of hours and give us a fair quote, found a tank and coordinated the... install the next day (black vent pipe had to be replaced due to the code changing the colour to white). Install crew showed up on time and completed the job in a very professional manner. Thanks againread more
Service is always great and with slight occasional follow-ups needed on the customer service calls, but the customer service and service people are great. They arrived promptly and easily fixed the... furnace issue we had as per scheduled. The defective part had to be ordered, but took only a day plus, and it was installed and working the next day, so now the house is warm again. Great service, that's why we've been with this service company since nearly 17 years. Highly recommend this furnace servicing company.read more
We just had some furnace issues and we were able to get an appointment the same day. The technician was prompt, polite and took NO time in finding the problem and fixing it. Reasonable pricing too.... Highly recommended.read more
Builder chose Harding, and have had no issues with them coming in promptly to fix things! Would recommend. Service folks friendly.