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FAQs

Heating

When should I be changing my furnace filter?
What is the difference between high efficiency and standard efficiency furnaces?
What is two-stage heating?
Can I use my chimney with my new furnace?
What are furnace ratings?
What is a heat pump?
Should I leave my pilot light on my fireplace throughout the entire summer?
How often should I have my fireplace serviced?
What is the right size furnace for my home?
Do I need a new furnace?

Cooling

When should I be covering my air conditioner?
Can frost, ice, dirt or other debris keep the outdoor unit of my cooling system from operating effectively?
How does an air conditioner work?
What is variable speed technology and how does it apply to air conditioners?
Why is my system freezing up?
What is the average life expectancy of an air conditioning system?
Can homeowners repair their own air conditioners?

Indoor Air Quality

General
What can I do myself to enhance my home’s air quality?
What are the benefits of clean air?

Carbon Monoxide
Should I be concerned about carbon monoxide in my home?
What is carbon monoxide?
What are some of the symptoms of carbon monoxide poisoning?
What can be done about detecting carbon monoxide in the home?

Ventilation
How can I ventilate my home without losing energy?
Why is ventilation important for proper indoor air quality?

Humidity
What are benefits of installing a whole-house humidifier?
How much water does a humidifier use?
What is involved in humidifier installation and maintenance?

Miscellaneous
What kind of filters should I be using and how often should they be replaced?
Why is it important to have regular maintenance on my home comfort system?
Which type of thermostat should I have in my home?
When do I know it’s time to replace my system?
What is the best type of system to meet all indoor comfort needs?
How does a home comfort system work?
How often should I have my equipment serviced?

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