Fireplace Repair

Problems With Your Fireplace?

During the winter, your fireplace is the heart of your home. So much warmth, conversation, and family memories come from your fireplace. At Team Harding, we pride ourselves on being the fireplace experts. We know everything about fireplace installation, repair, and maintenance. Our team of expert technicians is ready to identify, diagnose, and repair your fireplace. We work efficiently and effectively on all types of fireplaces, whether or not the unit was purchased from our store.

Leave It to the Professionals

When your fireplace is showing signs of damage or breakdown, the best-case scenario is to have a team of professional and certified fireplace technicians on your side. Our technicians will clean, inspect, diagnose and repair your fireplace so it works as well as the day it was installed.

Do Not Attempt to Repair Your Fireplace Yourself

Even the best and most well-cared-for fireplaces can experience the occasional breakdown or damage due to wear and tear. If you’ve noticed issues with your system, do not attempt to repair it yourself. Trying to repair your fireplace without being certified can result in further damage to your unit, and most importantly, it’s a risk to your health and safety. 

Book Fireplace Repair

To schedule a fireplace repair or inspection, call us at (613) 831-5056 or fill out the form below and one of our fireplace specialists will be in touch with you shortly.

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Timothy Gorman
Timothy Gorman
18:05 19 Aug 23
Shaniski
Shaniski
20:36 19 Jul 23
We have used them for warranty work on our new home build and have been happy with... the after care service provided by Lindsay and Bob.read more
Keval Patel
Keval Patel
20:04 05 Jul 23
Chris Hawkins
Chris Hawkins
14:01 28 Mar 23
Repairman showed up on time and was very personable and professional. He had our... furnace working again in under 10 minutes and explained what the problem was a dirty flame sensor. I would highly recommend Team Harding, they installed our Furnace and Air Conditioner and have provided excellent service since 2007.read more
yuan zhang
yuan zhang
16:30 06 Feb 23
I changed the rate because the reaction from site office is extremely satisfy. I... have no heat during the weekend and complained. I got a respond very quickly from their site office and find out the reason of no respond. Then a new appoint was scheduled right way! Also a report has been filed towards this issue and I believe communication will be taken to improve future services. I really like this manner! Thank you.//I have no heat on the coldest day this winter. I called for service at 10:28am, and the office lady said someone will reach me ASAP. I called at 17:26pm again because NO ONE called me the whole day. And I was told there is a long list so THEY DON'T CARE! I HAVE TO WAIT! And this is a same problem happened second time in two years. Do not recommend.read more
Syd Curry
Syd Curry
12:04 01 Feb 23
Very professional, clean install. High quality product.Extremely pleased with... overall experience. Highly recommend.read more
david whelehan
david whelehan
21:24 28 Jan 23
I had an extremely positive experience with Team Harding from beginning to end. I... had them install a Sterling Model GG 45,000 BTU Natural Gas Garage Heater with a Nest Learning Thermostat in my double garage (Man-Cave).The sales rep, Brian was professional, friendly, he wasn’t pushy at all and he came under budget. Kirsten constantly kept me up to date on the installer’s scheduling and was a true professional. The installers came on time, did a tremendous job with the installation and they even cleaned up afterwards. Absolute Rock Stars!Again, thank you so very much to everyone that worked on this project for me.I highly recommend using Team Harding for your home projects.read more
Dipesh Chhabra
Dipesh Chhabra
18:30 06 Jan 23
Great experience, technician Steve was very knowledgeable, Thankyou
Tina Thompson
Tina Thompson
21:07 30 Oct 22
We had issues with our air conditioner in the summer.Colin was diligent to... determine the issue and get it fixed.Great job!read more
Julia Donohue
Julia Donohue
03:39 26 Oct 22
Natalie Leclaire
Natalie Leclaire
19:29 24 Oct 22
Laura Troutman
Laura Troutman
03:28 22 Oct 22
Olivia Gauthier
Olivia Gauthier
21:26 21 Oct 22
Skylar Shannon
Skylar Shannon
19:47 21 Oct 22
Penny Sperou
Penny Sperou
19:04 21 Oct 22
Emily Mclaughlin
Emily Mclaughlin
18:51 21 Oct 22
Brittney Rush
Brittney Rush
18:45 21 Oct 22
Friendly staff & efficient service!
Natasha Wright
Natasha Wright
17:16 21 Oct 22
Harding is an exceptional company that has always been there for all my HVAC needs.
Don Cumming
Don Cumming
20:10 14 Oct 22
I had a Daikin furnace installed by Harding Heating and Air Conditioning on Sept... 9/22.I was totally impressed by the competence, knowledge and professionalism displayed by the Sales Rep Brian Chartier, the Sales Support Specialist Kirsten Neumarker and the Installers Dan and Luc.I have no reservation in recommending this Company to anyone looking for a Furnace or Air Conditioner.read more
Jurgen Neumarker
Jurgen Neumarker
19:03 14 Oct 22
Harding was best decision we have ever made regarding our heating and A/C service. ... After switching from another company, we have not looked back. Service is reliable, punctual, professional and friendly.read more
Charlene Van Hofwegen
Charlene Van Hofwegen
00:11 24 Aug 22
Thank you for a huge job very well done ! Marc went above and beyond to find the... problem and remedy the situation.Natasha, thank you for scheduling us in quickly and a big thanks to Marc who worked tirelessly to get the job completed.read more
Eric Lavoie
Eric Lavoie
13:48 25 Jul 22
I purchased a new home that Harding mechanical install the full system, the first... week I took possession an advisor came over to explain the system in details, I have never had 1 issue with this equipment and installation. In the past 5 years, I have hired Harding mehcanial for my annual maintenance and filter replacement, I just pick up the phone and talk to a live person and get quick answer. I have never met an HVAC company that operates this way, very efficient. Thank you for the amazing service and I will keep on referring family and friends to your company.read more
Georgie Lavoie
Georgie Lavoie
01:28 22 Jul 22
This company installed a new air conditioner at my house and came over quickly and... made sure I was satisfied, they called me the following day to make sure I understood everything and that my unit was working at full capacity.I highly recommend this company, great technician and service from front office to install crew. Thanks and unit working fine especially during this heat wave.read more
Shawn Ku
Shawn Ku
00:57 24 Jun 22
Harding Heating & Air Conditioning were excellent. We had an issue with our furnace... fan and I spoke to Natasha Wright (Service Coordinator) who first tried to troubleshoot the problem with me to save costs, etc. Once that didn't work, a technician, Marc Gagon, attended. He quickly diagnosed the problem (faulty control board), but didn't stop there. He investigated the source - water under the AC coils. Further, he went outside to ensure the A/C unit was working properly. Marc Gagon is very professional, competent and took the time to explain things. He is a asset to Harding Heating & Air Conditioning, along with Natasha Wright. I highly recommend this company for your heating and a/c needs. Shawnread more
Katelynne O'Hara
Katelynne O'Hara
21:29 01 Apr 22
Marius Chirila
Marius Chirila
13:12 23 Feb 22
duleep mahanama
duleep mahanama
16:03 30 Jan 22
Tim C.
Tim C.
21:43 29 Jan 22
Brenden from Harding came and fixed the furnace by replacing the blower. He did a... great job. And also well explained the membership plan. 10 out of 10.read more
Brian Carkner
Brian Carkner
22:49 25 Jan 22
JACQUES Martin
JACQUES Martin
12:46 29 Dec 21
Pam Burwash
Pam Burwash
18:14 16 Jul 21
From the very start the quotes I received were very fair. The estimator took the... time assess the work that would need to be done and walked me through all the options. My furnace and AC were installed by a polite, professional crew who also took the time to ensure that I was satisfied with the equipment being installed.Team Harding was there for me during a heat wave. I am thoroughly impressed with their professionalism.read more
Galina Khavrenko
Galina Khavrenko
15:17 15 Jul 21
Got Harding H&AC to deliver and install 2 AC units.Everything was fast, affordable... and their customer service is 24/7 for you.read more
Tim Cinnamon
Tim Cinnamon
18:28 30 Jun 21
We had Brodie and Marc out to our cottage to install a heat pump and they did a... fantastic job. Professional, very efficient, clean and knowledgeable. We would definitely use them again in the future.read more
Lifebeyondpanicattacks
Lifebeyondpanicattacks
04:02 29 Jun 21
Lindsay is a gem, she saved us money and time in this heat wave by fixing our... problem over the phone. She went above and beyond her job with her kindness and expertise. We've used Harding multiple times and have always had the best results! And awesome company with wonderful employees, especially Lindsay!!!read more
Michel Duval
Michel Duval
16:19 26 Apr 21
Brendan McHale
Brendan McHale
18:25 19 Feb 21
Wayne Calvert
Wayne Calvert
19:10 05 Feb 21
Woke up this morning with no heat in the house. Within a couple of hours a Harding... service technician was at the door and was able to replace the blower unit in less than 20 minute restoring heat to my home. Just want to state that the service was great and the staff were professional and friendly.I'm glad I've been with Harding for the past 8 years,...here's to many more.Great job!read more
Amanda
Amanda
20:24 20 Jan 21
Excellent customer service and friendly staff!
Colin Donnelly
Colin Donnelly
14:41 11 Dec 20
Rough in 2
Rough in 2
12:20 17 Nov 20
Vince Petrella
Vince Petrella
20:59 09 Nov 20
Provided a great and honest service at a reasonable price. I would use their... services again in the future.read more
Gerry Moore
Gerry Moore
13:33 30 Oct 20
Harding Heating and Air Conditioning installed our Furnace and Air Conditioning when... we purchased or new home in 2011. We have enjoyed excellent service from them for the last 9 years. We would not hesitate in using their company again in the future.read more
Sketchyinkblot
Sketchyinkblot
22:02 03 Oct 20
We’ve used Harding for 6+ years and they always exceed our expectations. Friendly... staff, knowledgeable technicians and reasonable prices. We couldn’t ask for better. They installed the ac unit at our first house and anytime we needed them the service calls were great. We bought a new house July 2019. It wasn’t long after that we were told we needed a new furnace and ac. We went withHarding...obviously.read more
Paul
Paul
21:59 15 Aug 20
Fair price, good follow up. Appreciated!
Nick Georganas
Nick Georganas
23:56 12 Aug 20
Brad Garner
Brad Garner
01:04 04 Jul 20
Aaron Bras
Aaron Bras
22:18 02 Jul 20
Lisa Pow
Lisa Pow
14:49 29 May 20
Brendon was great
Tyler Lagasse
Tyler Lagasse
23:51 24 May 20
Showed up on time, and on a sunday! Very impressed with this company!
Trish Lagasse
Trish Lagasse
18:57 24 May 20
Harding just installed the AC in my home during a pandemic on a Sunday. Charbel was... very nice to deal with and he was very responsive. Would recommend this company to anyone...very happy customer.read more
Barrhaven Seniors
Barrhaven Seniors
02:04 24 Jan 20
Kim Peckitt
Kim Peckitt
14:29 23 Jan 20
Routine maintenance but professional and courteous technician as always
Anne Bauer
Anne Bauer
01:08 24 Nov 19
Excellent service from Colin this evening. I placed a service call at 5pm and by... 8pm, a new blower motor was installed. Thank you very much! Highly recommend Harding!read more
Michael Bakov
Michael Bakov
00:39 31 Oct 19
Don Donaldson
Don Donaldson
20:18 29 Jul 19
Even though we had an on-going issue with our Amana Distinctions AC that was... originally installed in June 2012, Harding's team stood behind their product and went out of their way to extend service without any question about warranty. It was a pleasure to deal with their inside staff as well as two installers that are top-notch. Thanks Steve, Brendan and Megan for superlative service!read more
Zelena van der Leeden
Zelena van der Leeden
17:11 06 Jul 19
RJR OA
RJR OA
22:32 30 Jun 19
Jean St-Amour
Jean St-Amour
16:44 08 May 19
Harding installed our new A/C, replacing our 25 years old Lennox.From the beginning... of the process to the end of the installation, everything went smoothly.Communication with the main office for the estimate and the installation schedule was done properly and on time, thanks to Kirsten.The technicians were on time and completed the installation as per scheduling.Both technicians (Mike & Brennan) were very polite and answered all our questions,Very knowledgeable and professional technicians.Overall we are very happy of the work doneWe have no problem to recommend Harding.read more
Kirsten Neumarker
Kirsten Neumarker
12:34 17 Apr 19
Chelsea
Chelsea
12:19 17 Apr 19
James Noble Music
James Noble Music
04:49 13 Mar 19
Steve Piercey
Steve Piercey
14:32 22 Nov 18
We have a 28 year old air-source heat pump that needed some TLC.Harding sent their... tech out to diagnose, and provide options and pricing. Very reasonable.Exterior unit needed a new fan motor. Within a few days an installer came and installed new motor, but made a slight error, and it was rotating the wrong way. Quick call had it corrected. Further found our defrost board was faulty. Harding provided quote upfront for a replacement aftermarket board. Kept in contact as to timeline and expected deliver and installation date.Tech came on-site as promised, did the install, and stayed to make sure unit was cycling properly. Billed for the quoted amount.Harding delivers what's promised, when promised, at quoted price. And has staff who know what they're looking at.Hard to ask for more from an HVAC service provider.read more
Zayan Khandker
Zayan Khandker
05:20 16 Nov 18
Reached the emergency hotline for a furnace issue. Understandably they were very... busy on a snowy evening but Eli managed to drop by just before midnight to get it working!read more
Tom Anderson
Tom Anderson
14:46 18 Jun 18
Great air conditioner price and installation!
Chantal McCarthy
Chantal McCarthy
15:56 13 Jun 18
Mike Chaytor
Mike Chaytor
23:00 27 Mar 18
Our hot water tank basically blew up after 14 years (my bad for waiting so long). ... Brian was able to come by within a couple of hours and give us a fair quote, found a tank and coordinated the install the next day (black vent pipe had to be replaced due to the code changing the colour to white). Install crew showed up on time and completed the job in a very professional manner. Thanks againread more
Lawrence Cynthia Ko
Lawrence Cynthia Ko
22:43 22 Mar 18
Service is always great and with slight occasional follow-ups needed on the customer... service calls, but the customer service and service people are great. They arrived promptly and easily fixed the furnace issue we had as per scheduled. The defective part had to be ordered, but took only a day plus, and it was installed and working the next day, so now the house is warm again. Great service, that's why we've been with this service company since nearly 17 years. Highly recommend this furnace servicing company.read more
Caroleen Harding
Caroleen Harding
17:50 05 Mar 18
Shawn & Veronica
Shawn & Veronica
20:04 08 Jan 18
We just had some furnace issues and we were able to get an appointment the same day.... The technician was prompt, polite and took NO time in finding the problem and fixing it. Reasonable pricing too. Highly recommended.read more
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Fireplace Troubleshooting Checklist

1. Do you have a remote or wall switch?

a. If you have a remote- you may need to replace the batteries in both the hand held and the receiver (located under the fireplace. It will either pull down, slide to the side, or you will need to pop off the screen to access)

b. If you have a wall switch you will need to schedule a technician

2. Make sure the unit is plugged in (located under the fireplace)

3. Do you see a pilot light? If so, is the main burner working?

a. Turn on the “Anti-Condensation Switch” (the silver toggle switch below the fireplace, aka cold climate switch, or continuous pilot switch). The silver toggle switch below the fireplace to the left of the gas valve switched between continuous pilot and intermittent pilot. Any homeowner can flip that switch at any time. It is both simple and safe.

4. When was the last time your unit was cleaned or serviced? We recommend cleaning the unit every year if it is not used often, and recommend every 2 years if it is used often.

Do you smell gas? Call Enbridge 1-866-763-5427

Gas Fireplace FAQs

No, you can’t remove the built-up white residue on your fireplace glass with Windex or any other regular household cleaning product. This common residue can only be removed with a special fireplace glass cleaner made specifically for the task.

In Ontario, all fireplaces should be inspected by a certified expert at least once a year.

There is no set cost for fireplace repair because every fireplace is different and every repair is unique. At the beginning of your repair appointment, once the issue has been diagnosed, our technicians will give you a quote that includes repair, labour, and parts.

While keeping your fireplace pilot light on during the summer is not completely necessary, choosing to do so will help reduce wear and tear on your fireplace’s pilot assembly.

Gas Fireplace Safety Tips

While a gas fireplace can be a wonderful addition to your home, it must be treated with serious caution and respect. A gas fireplace is still a fireplace: it emits heat and must be cared for and treated appropriately. Here are a few of our experts’ gas fireplace safety tips:

  • Keep children and pets away from the fireplace
  • Never leave your fireplace unattended during operation
  • Keep the area around your gas fireplace clear for at least a three-foot radius
  • For extra protection, add a small barrier or safety screen to your fireplace
  • If you smell gas, turn off your fireplace and call your natural gas distribution company immediately
  • Always read and adhere to manufacturer instructions on how to start up and safely use your fireplace
  • Although not wood-burning, gas fireplaces still emit a lot of heat which can be harmful when touched

Gas Fireplace Troubleshooting

It’s frustrating when you turn on your gas fireplace and it doesn’t work correctly. When it comes to fireplace troubleshooting, it’s always best to start with the easiest fixes as sometimes it’s something as simple as the gas being turned off, a tripped breaker, or dead batteries.

Make Sure the Gas Is On

Even if you don’t regularly turn the gas off, we always recommend homeowners check that it’s on. There are a number of ways the gas could’ve been inadvertently turned off and not everyone thinks to check that it’s in the correct position.

Check Breakers

If you’re having problems with the blower, check the breaker and see if the fireplace one is tripped. While gas fireplaces don’t need electricity to operate, the fan and blower do require power. When these parts of a fireplace stop working, many people don’t remember to check the circuit breaker.

Check the Batteries

If you’re using a remote to control the fireplace, it could be a problem with the remote—not the actual fireplace. Remote batteries need to be replaced from time-to-time, which could be a quick and easy fireplace troubleshooting solution.

If the above fixes don’t solve the problem, you could have an issue with the burners, fan or pilot light. When it comes to fireplace troubleshooting inside the actual system, we recommend contacting a professional to prevent injury or further damaging the system.

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