Water Heater Service & Repair

Ottawa’s Most Trusted Water Heater Service, Repair, and Maintenance Since 1994

Problems with your water heater extend beyond just running out of hot water. If you notice a leak, have no hot water, or your water heater just isn’t performing like it should, contact Team Harding. We provide expert advice and exceptional service. Ottawa homeowners have relied on Team Harding for water heater service, repair, and maintenance since 1994.



Water Heater Repair

Having cold showers? That’s no fun! Trust the experts at Team Harding to repair your water heater in a professional and timely manner, so you can get back to taking hot showers.



Water Heater Maintenance

Avoid sudden breakdowns and improve the lifespan of your water heater with annual preventative maintenance. The pros at Team Harding are happy to provide cost-effective and quality maintenance to keep your system running at its best!

Book Water Heater Service Now

Call us at (613) 831-2257 or book a service below and one of our home comfort advisors will follow up with you to confirm your date.

Name*
Phone Number*
Email
Address*
Street Address Address Line 2 City Postal Code
How can we assist you?*
Any additional details
Phone
This field is for validation purposes and should be left unchanged.

James Carson

20:42 13 Sep 24

Excellent service, timely and excellent workmanship.

Chantal Poirier

16:02 05 Sep 24

Very professional and knowledgeable team. Great customer service.

Ghazi Elrassoul

22:54 25 Jul 24

I am very impressed and pleased from the in-house service. Steve fixed our issues and spent a good time to explain the Eco bee features. He is very professional with a strong knowledge of the... products and servicesread more

Noella Morvan

20:54 03 Jul 24

Thank you so much for the great work!!

Yves Morvan

20:48 03 Jul 24

Amazing work! Absolutely great work! Thank you so much!

Jason Lutes

18:04 25 Jun 24

We've had Harding clean our air ducts and they always do an excellent job. We recently had them come in to check our AC when it wasn't running during a heat wave. Would have paid anything to get... that sweet AC running again. Turns out it was just a blown fuse we missed. Honest people!read more

Victor Lee

21:09 20 Jun 24

Harding technician was very helpful in choosing an appropriate air conditioner for my house. They were professional and punctual. Price was also better than the other three companies I got quotes... from. I have no concerns that my air conditioner unit will work well for me.read more

Terry Stansel

23:47 16 Jun 24

Team Harding installed my new air conditioner one week after getting the quote. Mark and Matt arrived on time, went straight to work and did an excellent job, cleaning up everything perfectly!They... were so easy to get along with and my new air conditioner just hums so quietly. Great price, great service, great people!Team Harding truly deserves a 5 star rating, I highly recommend this company. Thank you so much!!! 👏Terry Stanselread more

Nick Roy

18:16 07 Jun 24

Quick, friendly, and informative service on the initial free consultation, fantastic pricing, a fast install time on the new furnace we purchased, and generous warranty support. Harding has been... excellent for us and we are grateful to have done business with them!read more

John Owens

15:37 30 May 24

We recently purchased a new wood burning fireplace from Team Harding and are delighted with the experience. From John in sales, Christine in sales support and coordination, Luc and Austin the... installers, and Jason and Brandon the finishers that did an amazing job on a challenging tile installation, Team Harding did a fantastic job and the project went extremely well. We are thrilled with the final result and highly recommend Team Harding.read more

Madawaska

17:56 19 Apr 24

Very skilled, knowledgeable, personable service with this team.My fireplace was assessed, needed parts, and works like new now.The office communicates very well on timing of appointments.I will... recommend them to my friends and family.read more

Robin Barrientez

18:43 18 Mar 24

Great customer service. From sales to technicians, everyone was friendly and quick to respond. They provided us with proper documentation, and installation was quick. We purchased a heat pump and A/C... this time around but also purchased an A/C years back and had no issues. Definitely recommend!read more

Jesse T

21:00 10 Mar 24

Thank you to Jill and the two techs that serviced our fireplace. Great work and service.

Dave Storey

18:49 29 Feb 24

Excellent service from Sam today. We had a few issues with our humidifier connected to our furnace and also our HRV system, and Sam easily corrected them and also explained very well how things work... and need to be maintained. Very happy now!read more

Chantelle Petrie

14:50 17 Feb 24

Quick response, friendly customer service and technician. The technician found the problem and replaced the part to get our furnace back up and running fast! Thank you so much!

Eduardo P

21:47 25 Jan 24

Experiencing heater malfunctions in the beginning of January is never ideal, specially with 2 lil'Ones. Luckily the Tech on call was Colin. He was Patient, Knowledgeable and quick to answer the... call. As a Family of 4 humans & 1Pup we give Colin 👍x4 & 🐶x1.Thank You.read more

Ang Seguin

23:57 06 Jan 24

Amazing service from Steve To!Came home to a freezing cold house and found my furnace not working. After making a call, Steve was here in less than an hour and within 30 min my furnace was running!... Thank you!Highly recommend!read more

Kathy Rochon

22:10 20 Dec 23

The Technician was very professional and explained what needed to be done to keep the humidifier running efficiently.

Bev Catherwood

20:19 13 Dec 23

Harding installed a new furnace and heat pump. The technicians were very professional and did a great job working with a complex wiring system. We would highly recommend Harding.

Joel Ebeye

14:18 12 Dec 23

Very fast and efficient. Removed old furnace and Installed a brand new Furnace within hours and under a month of quote approval. By far the best pricing compared to other HVAC companies.

Ralph Rajaballey

20:09 11 Dec 23

Prompt response when my furnace died. Repair technician assessed my furnace and we determined I needed a new one. Sale person was able to come the same day. Install was booked a few days later and... they offered some portable heaters since we had no heat. Installer were on time and everything was done in a few hours.read more

Lee Carlson

18:40 11 Dec 23

We've been supported by Team Harding for over 20 years. Great products, great service and wonderful people. Dependable, conscientious and thorough. I believe it's because of a "customer comes... first" attitude amongst the people at Harding. Cheersread more

Laith Hajsaid

18:19 11 Dec 23

Great company to deal with!

Judy, Gord Richardson

14:10 09 Dec 23

Team Harding provided quick and efficient service with a leaking water tank a week before going holiday. .

Atul Srivastava

22:42 07 Dec 23

Very good service. Explained everything very well.

Louise Schryburt

21:23 05 Dec 23

Very good experience! John is very knowledgeable and efficient.

Mike M

18:51 03 Dec 23

I am very happy with my purchase and the fireplace installation. My wife and I have used it multiple times since it was installed and it works exactly as advertised. It turned a cold room in to a... comfy room that we thoroughly enjoy.My wife and I were leaning towards purchasing a fireplace with high BTU output and a fan. The team at Harding pushed back, and said we would be too hot. I appreciate their honesty. Consider they gave up a bigger sale.The installers (James + Adam) were thorough, neat and patient answering our many questions. I told them that my former wood fireplace had an ice-cold hearth. I asked them why, and they showed me that the original fireplace was not assembled correctly; it allowed cold air to come down around the fireplace, especially the hearth. It was awful. I really appreciated how they sealed the leak and added insulation. The problem was eliminated.The finishing team (Brandon and colleague) were also meticulous. They did not rush the job. I was out of town during the finishing and they suggested WhatsApp video calls, which worked very well and allayed my concerns.I would especially like to acknowledge Kirsten Neumarker. She is the project coordinator at Harding who schedules resources to install and finish fireplaces. She is very organized and is an excellent communicator. She reached out to me proactively and worked hard to accommodate my schedule also. She would often answer my emails and phone calls in minutes. I find this uncommon among contractors. She made a difference.Overall, a positive experience and I recommend them without reservations.Oh, and check out the photo attached of the finished product. We love it!Mikeread more

Layi Ibrahim

13:57 01 Dec 23

Team Harding is reliable, trustworthy, and professional. I would recommend their services to anyone.

Lisa Leblanc

12:57 30 Nov 23

We have used Harding repeatedly over the past few years. First when replacing our furnace/AC unit, and most recently when moving duct work before a basement renovation, and now a new gas fireplace!... Team Harding is conscientious, professional, with attention to detail and quick turnaround. I could not recommend them more!read more

Janyee Lau

21:04 29 Nov 23

We had a great experience with Harding! They came to do a complimentary walk-through with us when we moved into our new build and walked us through everything we needed to know for HRV, etc. We also... hired them to install a humidifier -- the team was very professional, and responded to emails/calls very quickly. The were able to schedule us in asap for the install before winter hit! They showed up on-time for the installation and all went well! Definitely recommend.read more

Tyler Williams

15:14 28 Nov 23

We had Luc and Dylan from Team Harding to our house to relocate a gas line for our kitchen range. The mechanics showed up on time and were very nice and friendly during the whole appointment. Not... once did I get the feel it was a 'get in - get out' job for them and that makes any service appointment much more pleasant!read more

Frederick Burt

19:37 26 Nov 23

Great service! Great crew. Fast install and attention to detail.

Gina Oliver

15:23 26 Nov 23

Team Harding has been responsive, reliable, and professional! Each interaction with them as been amazing.

Yong Wang

00:29 25 Nov 23

I've been using services a few times from Harding for more than 10 years. Their technicians are always professional and polite. The whole process of calling until service is done has always been... smooth. It's just peace of mind with Harding.read more

Michael Gregory

18:50 24 Nov 23

The installation of our AC went well and appreciate the coordination and efficiency of the entire crew.

20:36 19 Jul 23

We have used them for warranty work on our new home build and have been happy with the after care service provided by Lindsay and Bob.

yuan zhang

16:30 06 Feb 23

I changed the rate because the reaction from site office is extremely satisfy. I have no heat during the weekend and complained. I got a respond very quickly from their site office and find out the... reason of no respond. Then a new appoint was scheduled right way! Also a report has been filed towards this issue and I believe communication will be taken to improve future services. I really like this manner! Thank you.//I have no heat on the coldest day this winter. I called for service at 10:28am, and the office lady said someone will reach me ASAP. I called at 17:26pm again because NO ONE called me the whole day. And I was told there is a long list so THEY DON'T CARE! I HAVE TO WAIT! And this is a same problem happened second time in two years. Do not recommend.read more

Syd Curry

12:04 01 Feb 23

Very professional, clean install. High quality product.Extremely pleased with overall experience. Highly recommend.

david whelehan

21:24 28 Jan 23

I had an extremely positive experience with Team Harding from beginning to end. I had them install a Sterling Model GG 45,000 BTU Natural Gas Garage Heater with a Nest Learning Thermostat in my... double garage (Man-Cave).The sales rep, Brian was professional, friendly, he wasn’t pushy at all and he came under budget. Kirsten constantly kept me up to date on the installer’s scheduling and was a true professional. The installers came on time, did a tremendous job with the installation and they even cleaned up afterwards. Absolute Rock Stars!Again, thank you so very much to everyone that worked on this project for me.I highly recommend using Team Harding for your home projects.read more

Dipesh Chhabra

18:30 06 Jan 23

Great experience, technician Steve was very knowledgeable, Thankyou

Tina Thompson

21:07 30 Oct 22

We had issues with our air conditioner in the summer.Colin was diligent to determine the issue and get it fixed.Great job!

Brittney Rush

18:45 21 Oct 22

Friendly staff & efficient service!

Natasha Wright

17:16 21 Oct 22

Harding is an exceptional company that has always been there for all my HVAC needs.

Don Cumming

20:10 14 Oct 22

I had a Daikin furnace installed by Harding Heating and Air Conditioning on Sept 9/22.I was totally impressed by the competence, knowledge and professionalism displayed by the Sales Rep Brian... Chartier, the Sales Support Specialist Kirsten Neumarker and the Installers Dan and Luc.I have no reservation in recommending this Company to anyone looking for a Furnace or Air Conditioner.read more

Jurgen Neumarker

19:03 14 Oct 22

Harding was best decision we have ever made regarding our heating and A/C service. After switching from another company, we have not looked back. Service is reliable, punctual, professional and... friendly.read more

Charlene Van Hofwegen

00:11 24 Aug 22

Thank you for a huge job very well done ! Marc went above and beyond to find the problem and remedy the situation.Natasha, thank you for scheduling us in quickly and a big thanks to Marc who worked... tirelessly to get the job completed.read more

Eric Lavoie

13:48 25 Jul 22

I purchased a new home that Harding mechanical install the full system, the first week I took possession an advisor came over to explain the system in details, I have never had 1 issue with this... equipment and installation. In the past 5 years, I have hired Harding mehcanial for my annual maintenance and filter replacement, I just pick up the phone and talk to a live person and get quick answer. I have never met an HVAC company that operates this way, very efficient. Thank you for the amazing service and I will keep on referring family and friends to your company.read more

Georgie Lavoie

01:28 22 Jul 22

This company installed a new air conditioner at my house and came over quickly and made sure I was satisfied, they called me the following day to make sure I understood everything and that my unit... was working at full capacity.I highly recommend this company, great technician and service from front office to install crew. Thanks and unit working fine especially during this heat wave.read more

Shawn Ku

00:57 24 Jun 22

Harding Heating & Air Conditioning were excellent. We had an issue with our furnace fan and I spoke to Natasha Wright (Service Coordinator) who first tried to troubleshoot the problem with me to... save costs, etc. Once that didn't work, a technician, Marc Gagon, attended. He quickly diagnosed the problem (faulty control board), but didn't stop there. He investigated the source - water under the AC coils. Further, he went outside to ensure the A/C unit was working properly. Marc Gagon is very professional, competent and took the time to explain things. He is a asset to Harding Heating & Air Conditioning, along with Natasha Wright. I highly recommend this company for your heating and a/c needs. Shawnread more

Tim C.

21:43 29 Jan 22

Brenden from Harding came and fixed the furnace by replacing the blower. He did a great job. And also well explained the membership plan. 10 out of 10.

Pam Burwash

18:14 16 Jul 21

From the very start the quotes I received were very fair. The estimator took the time assess the work that would need to be done and walked me through all the options. My furnace and AC were... installed by a polite, professional crew who also took the time to ensure that I was satisfied with the equipment being installed.Team Harding was there for me during a heat wave. I am thoroughly impressed with their professionalism.read more

Galina Khavrenko

15:17 15 Jul 21

Got Harding H&AC to deliver and install 2 AC units.Everything was fast, affordable and their customer service is 24/7 for you.

Tim Cinnamon

18:28 30 Jun 21

We had Brodie and Marc out to our cottage to install a heat pump and they did a fantastic job. Professional, very efficient, clean and knowledgeable. We would definitely use them again in the future.

Lifebeyondpanicattacks

04:02 29 Jun 21

Lindsay is a gem, she saved us money and time in this heat wave by fixing our problem over the phone. She went above and beyond her job with her kindness and expertise. We've used Harding multiple... times and have always had the best results! And awesome company with wonderful employees, especially Lindsay!!!read more

Wayne Calvert

19:10 05 Feb 21

Woke up this morning with no heat in the house. Within a couple of hours a Harding service technician was at the door and was able to replace the blower unit in less than 20 minute restoring heat to... my home. Just want to state that the service was great and the staff were professional and friendly.I'm glad I've been with Harding for the past 8 years,...here's to many more.Great job!read more

Amanda

20:24 20 Jan 21

Excellent customer service and friendly staff!

Next Reviews

Essential Water Heater Maintenance Tips

Follow these water heater maintenance tips to help extend your tank’s life expectancy, lower energy bills, and minimize damage from leaks.

Clear the Area Around your Water Heater

Keep the area around your water heater clear and easily-accessible. Gas-fired water heaters require a steady supply of oxygen to burn gas. If your water heater’s smothered by nearby objects, its efficiency will suffer – and you’ll be at greater risk of having a gas leak. A water heater that’s easily-accessible will make it easier to spot leaks before serious damage occurs.

Lower the Temperature

Your water heater has a thermostat on it that can be raised and lowered. Lowering your water heater’s temperature can help prevent wear and tear on the system and lower your energy consumption and utility bills.

Flush Your Water Heater

Our experts suggest that you flush your water heater once a year to help dispel any sediment build-up. To flush your water heater, turn off the heater and gas supply and connect a drainage hose to your spigot to allow the system to drain. After five minutes or so, disconnect the hose and reconnect the system. Give it some time to fill up with fresh water.

Schedule an Annual Inspection

Annual preventative maintenance is the most important thing you can do for your water heater. This allows expert technicians to clean your system so it runs more efficiently. It also gives them a chance to perform a thorough inspection. Based on their inspection, your technician can recommend any repairs before they become big, expensive issues. This will help keep your energy bills and consumption low, reduce wear and tear, and prevent breakdowns.