Enbridge Sustain Makes Cleaner Energy Within Reach.
Ottawa’s Trusted Enbridge Sustain Partner
As Ottawa’s trusted Enbridge Sustain partner, Team Harding is committed to providing a seamless and exceptional customer experience. We specialize in helping homeowners take advantage of Enbridge Sustain’s energy efficiency programs and incentives. From initial assessment to installation and ongoing maintenance, we guide you through the entire process. By partnering with Team Harding, you can reduce energy consumption and costs, increase your home’s value, improve indoor comfort, and contribute to a more sustainable future.
Introducing SmartFlow from Enbridge Sustain
Enbridge’s SmartFlow system makes choosing a cleaner energy solution easy.
SmartFlow integrates a smart thermostat with the efficiency of a heat pump and the reliability of your furnace. With smart controls, intelligent switching and scheduling, humidifier control and maintenance reminders, it proactively thinks about how to keep your home comfortable while lowering energy costs and emissions, so you don’t have to.
The Enbridge mobile app lets you prioritize cost savings, energy savings, or a combination of both. Choose budget mode for the most cost-effective energy source, eco mode for minimal environmental impact or balanced mode for a mix that considers both budget and sustainability.
How Does SmartFlow Help Lower Home Energy Costs?
By switching from conventional HVAC to SmartFlow, you can optimize your home’s energy consumption. SmartFlow intelligently adjusts your heating and cooling systems based on outdoor temperatures and utility prices, ensuring you maintain year-round comfort while minimizing energy costs.
1. An electric heat pump provides heat when temperatures are moderate and electricity prices are low.
2. When temperatures drop or electricity prices rise, the system automatically switches between the heat pump and condensing natural gas furnace to prioritize efficiency and energy cost savings.
3. During warmer weather, the system will operate as a high efficiency air conditioner to keep indoor air cool. This transfer of energy balances the goals of lowering home energy emissions and costs.
Need a New Furnace? With Enbridge Sustain You Can Get One With Zero Upfront Costs
We’re committed to helping you find the ideal heating solution for your home. That’s why we offer a wide range of high-quality furnaces from leading manufacturers, ensuring you find the perfect match for your needs. Enjoy the peace of mind that comes with annual maintenance included, and rest assured that if repairs are ever necessary, there’s no additional cost to you. Book a free in-home consultation today, and our experts will work with you to select the furnace that best suits your home and lifestyle.
Should You Buy or Rent?
Frequently Asked Questions
What is hybrid HVAC?
It’s a hybrid heating and cooling system that pairs an electric heat pump with a natural gas furnace. The heat pump works to heat and cool your home efficiently until the outside temperature drops significantly and the system proactively switches to your furnace.
What is the lowest temperature that heat pumps can function in?
Depending on the specific equipment in use, heat pumps can operate all the way down to between -25 and -30 degrees Celsius. However, the colder it gets, the less efficient it becomes for the heat pump to heat your home, since the amount of heat it generates decreases as the outdoor temperature drops.
How does a heat pump compare to an air conditioner?
A heat pump looks like a conventional AC unit, with the addition of a stand that keeps the outdoor unit away from any snow and ice on the ground. The key difference is that a heat pump not only cools your home in the summer but can also heat it in the winter!
How much can I save on my gas bill by using a hybrid heating system?
There isn’t one number for everyone. The amount you’ll save depends on a range of factors, including the efficiency of the heat pump, the age and efficiency of your furnace, outdoor temperatures and the set point where the system switches. Depending on local weather, you could heat your home exclusively with electricity using the heat pump, while during more frigid conditions you might only use your gas furnace.
Do I have to replace all of my current equipment?
No. If your furnace is in good condition, you can simply replace your air conditioner with a heat pump that will work in conjunction with the furnace for a reliable, all-season home energy system. Our innovative hybrid HVAC system and thermostat can be integrated with almost any existing furnace model.
How do the Enbridge Sustain controls work?
Taking local conditions, your current equipment configurations and your preferences into consideration, the integrated thermostat and smart controls built into our innovative hybrid HVAC system ensure that you’re heating and cooling your home as efficiently as possible, all year long. SmartFlow from Enbridge Sustain proactively thinks about how to keep your home comfortable while lowering energy costs and emissions, so you don’t have to.
Why is hybrid HVAC more expensive than a regular air conditioner and furnace?
More advanced than a conventional AC unit, an air-source heat pump has additional technology built in, which allows it to provide reliable high efficiency air conditioning in the summer as well as heating in the winter. With no upfront cost to install a hybrid HVAC system from Enbridge Sustain and studies showing homeowners enjoyed energy savings of up to 30%, the benefits outweigh any difference in price over the long-term.
What happens when I sell my home?
There’s nothing to worry about. If you’re renting the equipment, the terms and agreement will be transferred to the new owners when you sell your home. Your real estate lawyer will handle the details of this process once the sale of your home is completed.
Can I stop renting and buy out my heat pump instead?
Yes, if you decide you want to own the equipment rather than rent it, you can buy it out at any time. Before doing so, be sure to read the terms listed in your rental agreement.
Special Offers
Get a SmartFlow system with no upfront cost and take advantage of these limited-time offers.
Save up to $1,000 on a featured SmartFlow System
Rent a Heat Pump & Furnace Combo and get up to a $1,000 Bill Credit.
Save up to $500 on a new furnace
Rent a Furnace and get up to a $500 Bill Credit.
Get Up to $3,000 in Rebates
Take advantage of the Enbridge Gas Home Efficiency Rebate program.
Exclusive Offer for RBC® Avion Rewards Members
Earn 25,000 RBC® Avion Rewards points when you get a SmartFlow System from Enbridge Sustain.
Terms & conditions
Save up to $1,000 on a featured SmartFlow System and $500 on a new furnace
This offer is only available when a customer signs a rental agreement with Enbridge Sustain. Purchase of hybrid heating equipment will not qualify for bill credits. The $500 bill credit is available with the rental of any heat pump or furnace offered by Enbridge Sustain with a minimum monthly rental payment of $80. The $1,000 bill credit is available with the rental of any heat pump and furnace offered by Enbridge Sustain with a minimum monthly rental payment of $165. Bill credits will be issued starting with the customer’s 2nd Enbridge Sustain invoice and will be applied in equal amounts ($50.00 each in the case of rental of a heat pump and $100 each in the case of the rental of a heat pump and furnace) over 10 consecutive monthly invoices. This bill credit offer expires November 15th, 2024. Enbridge Sustain is an unregulated company distinct from its gas utility affiliate Enbridge Gas. This offer is only available in selected areas to residential rental customers and excludes builders and commercial customers. Contact Enbridge Sustain for complete terms and conditions. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
Get Up to $3,000 in Rebates
If customer is applying for the Home Efficiency Rebate Program and is required to complete home energy assessments. The Home Efficiency Rebate program is administered and delivered separately by the regulated gas utility (Enbridge Gas), subject to the terms and conditions of that program. Enbridge Sustain is an unregulated company distinct from its gas utility affiliate Enbridge Gas. This offer is only available in selected areas to residential rental customers and excludes builders and commercial customers. Contact Enbridge Sustain for complete terms and conditions. Enbridge Sustain reserves the right to change or cancel this offer at any time without prior notice.
** Maintenance, repairs and warranties are included for the duration of your contract.
*** Enbridge sustain is the owner of the equipment for the length of the contract. Customers may opt to buy-out the equipment.
Exclusive Offer for RBC® Avion Rewards Members
This offer is not transferable. To take advantage of this offer, you must: i) log on to Avion Rewards and activate the offer ; ii) call 1-833-545-2305 to book a free home consultation; and iii) sign up for SmartFlow by Enbridge Sustain. Once the offer has been activated and you have signed up for SmartFlow by Enbridge Sustain, you will earn 25,000 Avion points (“Bonus Points”), when you make a single transaction of at least $130 on your first monthly rental fee, calculated on the final price of your purchase(s), including taxes, at Enbridge Sustain (“Qualifying Purchase”), between October 16, 2024 and March 31, 2025, inclusively (“Offer Period”) and pay using one of your eligible RBC Avion Rewards credit card(s).Minimum spend of $130 on the first monthly rental fees required. Bonus points are limited to the first $130 of total spend during the Offer Period. Limit of 1 Bonus Points offer per client during the Offer Period. This offer is available to Ontario residents only. If you are not already an Avion Rewards member, you must accept the Avion Rewards terms and conditions at www.avionrewards.com in order to join the Avion Rewards program and to access and redeem points earned through this offer. This offer may be combined or used in conjunction with any other offer, but cannot be applied retroactively to previous purchases. Returns or price adjustments may cancel or reduce the RBC Avion points earned on your Qualifying Purchase, including Bonus Points. Please allow up to 30 days from the last day of the Transaction, provided your credit card was in good standing at that time, for the Bonus Points to appear on the account statement tied to your Eligible RBC Card. **Energy bill savings expected for an average house in Toronto with a hybrid electric heat pump with gas furnace heating system compared to a natural gas furnace heating system. Any actual savings may vary based on building characteristics, energy use patterns, and other factors. Enbridge Sustain Inc., not Royal Bank of Canada (“RBC”), is responsible for the sales, returns, and shipping terms and conditions applicable to your Qualifying Purchase which are available at https://www.enbridgesustain.com/enbsustainwebsite/index.html#/terms-of-use. Statements about the performance and the benefits of SmartFlow are made by Enbridge Sustain Inc., and Royal Bank of Canada is not responsible for these statements. Enbridge Sustain is an unregulated company distinct from its gas utility affiliate Enbridge Gas. Royal Bank of Canada reserves the right to cancel, modify, or withdraw this offer at any time, even after you have activated it. For more details on the RBC Offers program, please visit rbc.com/offers. ®/TM Trademarks of Royal Bank of Canada. Used under licence.
Contact Us for a Free In-Home Consultation
Book a free in-home consultation today. Our expert technicians will assess your home’s energy efficiency by inspecting your existing equipment, doors, windows, and insulation. This will help us determine the optimal SmartFlow system to meet your specific needs.
Call us at (613) 831-2257 or complete the form below and one of our home comfort advisors will be in touch with you shortly.
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