

Home Efficiency Rebate Plus (HER+) Program
Enbridge Gas has teamed up with the Government of Canada to co-deliver an incentive called the Home Efficiency Rebate Plus Program–or HER+ Program. Through this program, they’re offering enhanced rebates to help with certain home efficiency upgrades, including heat pump installation and replacement.
The HER+ Program offers eligible Ontario residents up to $7,800 in savings on the installation of an ENERGY STAR® certified heat pump or heat pump water heater, plus up to $600 for the EnerGuide evaluation.
Here’s what you need to know:
- Eligible Canadians can apply for both the government grant and Enbridge enhanced rebates through the same application.
- Enbridge Gas customers or homeowners making the switch to Enbridge Gas qualify for the Enbridge enhanced rebates.
- The funds can only be used for certain retrofits and upgrades, including certain heat pump and heat pump water heater installations and they must be performed by a licensed HVAC company or contractor.
- A pre- and post-retrofit EnerGuide Home Energy Assessment is required.
- Only one homeowner per household can apply.
- The post-retrofit evaluation must be completed by March 31, 2027.
How to Apply for the Home Efficiency Rebate Plus (HER+) Program
1. Contact us
Contact Team Harding for help accessing the Home Efficiency Rebate Plus (HER+) Program. We can help you schedule the mandatory pre-upgrade EnerGuide home assessment.
2. Have us install the heat pump(s).
After your home evaluation, we will install your heat pump. It’s required that a licensed HVAC company or contractor perform the installation of the eligible equipment within 12 months of your energy evaluation.
3. Get the post-upgrade energy evaluation.
When we’ve completed the installation, we’ll help you schedule the post-upgrade home energy evaluation with a Registered Energy Advisor. After that, all that’s left to do is submit the required paperwork and wait for your cheque in the mail!
Eligibility
The following home types and people are eligible for the HER+ rebates:
- Enbridge Gas customers – Homes that are heated with Enbridge Gas natural gas that are the owner’s primary residence
- Enbridge Gas customers with tenants (landlord-owned) – Homes heated with Enbridge Gas natural gas but are not the owner’s primary residence
- Non-Enbridge Gas customers – Homeowners who do not heat their homes with Enbridge Gas but are making the switch
- Off-grid communities – Communities not currently connected to the North American grid nor to the piped natural gas network, living in a permanent or long-term (5+ years) settlement with at least 10 dwellings
- Multi-residential buildings – Owners in some low-rise and mixed-use properties are eligible
The types of homes that do not qualify for the program include:
- Homes not space-heated by Enbridge Gas, where the owner is not the primary resident (rental units).
- Multi-unit residential buildings (MURB) with more than 3 storeys or larger than 600 m2.
- Homes built less than 6 months ago.
- Mixed-use buildings where less than 50 percent of the building is residential living space.
- Homes that have already gone through the Home Efficiency Rebate Plus (HER+) or Canada Greener Homes Grant (CGHG) programs and maxed out their incentive at $10,000 for Enbridge space-heated customers, and $5,000 for non-Enbridge customers.
- Homes that have already started work on the upgrades before they conduct their pre-retrofit energy assessment.
Eligible Equipment
The Home Efficiency Rebate Plus Program provides incentives for installing ENERGY STAR certified heat pumps and heat pump water heaters, as well as smart thermostats.
The types of heat pumps that are eligible for the HER+ Program include:
- Ground source heat pumps – installation of a full system or replacement of the heat pump unit
- Air source heat pumps – first-time installation of a heat pump system or a replacement of existing heat pump system
- Cold climate air source heat pumps – first-time installation of a heat pump system or a replacement of existing heat pump system
- Heat pump water heaters
Get a Free No-Obligation Quote
If you live in the Ottawa region, and want more information on the Home Efficiency Rebate Plus (HER+) Program, contact Team Harding!
Call us at (613) 831-2257 or complete the form below and one of our home comfort advisors will be in touch with you shortly.
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Why Install a Heat Pump?
Reduce Your Carbon Footprint
Since heat pumps use much less energy to heat and cool than older traditional HVAC systems, they can help homeowners reduce their carbon footprint. This is the main reason for the government heat pump grants.
Energy Efficiency
One of the best things about heat pumps is that they’re super efficient. That’s why so many homeowners are making the switch or having a heat pump installed to supplement their current HVAC system. Just the addition of a heat pump can contribute to higher heating efficiency.
Zoned Climate Control
Heat pump systems can be configured in a way that lets you control the temperature of each room or individual zone in your home. This means everyone can have the temperature they prefer. It can also translate into cost savings.
No Ductwork Required
As the name makes clear, a ductless heat pump does NOT require ductwork. This is especially beneficial for homeowners who don’t already have existing ductwork.
Easy Installation
Both ducted and ductless heat pumps involve straightforward installations in most cases. Ductless heat pump installations are particularly simple. In most cases, it can be done in a single day by a reputable HVAC provider.
Heat Pump Water Heaters
The Home Efficiency Rebate Plus program also helps with the installation of heat pump water heaters.
Heat pump water heaters are more efficient than traditional water heaters and use up to 70% less energy, on average. Just like heat pumps, heat pump water heaters move heat from one place to another. Depending on the type of heat pump, it transfers heat from the source (air or ground) and into the water tank. Heat pump water heaters are also powered by electricity.
You can also install an air source heat pump system that takes care of your home’s heating, cooling, and water heating. These combination systems take heat from indoors and from the outside air to heat your home and water. During the summer, these systems take the heat from the air inside your home.
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