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Home Efficiency Rebate Plus (HER+) Program

Enbridge Gas has teamed up with the Government of Canada to co-deliver an incentive called the Home Efficiency Rebate Plus Program–or HER+ Program. Through this program, they’re offering enhanced rebates to help with certain home efficiency upgrades, including heat pump installation and replacement.

The HER+ Program offers eligible Ontario residents up to $7,800 in savings on the installation of an ENERGY STAR® certified heat pump or heat pump water heater, plus up to $600 for the EnerGuide evaluation.

Here’s what you need to know:

  • Eligible Canadians can apply for both the government grant and Enbridge enhanced rebates through the same application.
  • Enbridge Gas customers or homeowners making the switch to Enbridge Gas qualify for the Enbridge enhanced rebates.
  • The funds can only be used for certain retrofits and upgrades, including certain heat pump and heat pump water heater installations and they must be performed by a licensed HVAC company or contractor.
  • A pre- and post-retrofit EnerGuide Home Energy Assessment is required.
  • Only one homeowner per household can apply.
  • The post-retrofit evaluation must be completed by March 31, 2027.

How to Apply for the Home Efficiency Rebate Plus (HER+) Program

1. Contact us

Contact Team Harding for help accessing the Home Efficiency Rebate Plus (HER+) Program. We can help you schedule the mandatory pre-upgrade EnerGuide home assessment.

2. Have us install the heat pump(s).

After your home evaluation, we will install your heat pump. It’s required that a licensed HVAC company or contractor perform the installation of the eligible equipment within 12 months of your energy evaluation.

3. Get the post-upgrade energy evaluation.

When we’ve completed the installation, we’ll help you schedule the post-upgrade home energy evaluation with a Registered Energy Advisor. After that, all that’s left to do is submit the required paperwork and wait for your cheque in the mail!

Eligibility

The following home types and people are eligible for the HER+ rebates:

  • Enbridge Gas customers – Homes that are heated with Enbridge Gas natural gas that are the owner’s primary residence
  • Enbridge Gas customers with tenants (landlord-owned) – Homes heated with Enbridge Gas natural gas but are not the owner’s primary residence
  • Non-Enbridge Gas customers – Homeowners who do not heat their homes with Enbridge Gas but are making the switch
  • Off-grid communities – Communities not currently connected to the North American grid nor to the piped natural gas network, living in a permanent or long-term (5+ years) settlement with at least 10 dwellings
  • Multi-residential buildings – Owners in some low-rise and mixed-use properties are eligible

    The types of homes that do not qualify for the program include:

    • Homes not space-heated by Enbridge Gas, where the owner is not the primary resident (rental units).
    • Multi-unit residential buildings (MURB) with more than 3 storeys or larger than 600 m2.
    • Homes built less than 6 months ago.
    • Mixed-use buildings where less than 50 percent of the building is residential living space.
    • Homes that have already gone through the Home Efficiency Rebate Plus (HER+) or Canada Greener Homes Grant (CGHG) programs and maxed out their incentive at $10,000 for Enbridge space-heated customers, and $5,000 for non-Enbridge customers.
    • Homes that have already started work on the upgrades before they conduct their pre-retrofit energy assessment.

    Eligible Equipment

    The Home Efficiency Rebate Plus Program provides incentives for installing ENERGY STAR certified heat pumps and heat pump water heaters, as well as smart thermostats.

    The types of heat pumps that are eligible for the HER+ Program include:

    • Ground source heat pumps – installation of a full system or replacement of the heat pump unit
    • Air source heat pumps – first-time installation of a heat pump system or a replacement of existing heat pump system
    • Cold climate air source heat pumps – first-time installation of a heat pump system or a replacement of existing heat pump system
    • Heat pump water heaters

    Get a Free No-Obligation Quote

    If you live in the Ottawa region, and want more information on the Home Efficiency Rebate Plus (HER+) Program, contact Team Harding!

    Call us at (613) 831-2257 or complete the form below and one of our home comfort advisors will be in touch with you shortly.

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    Robin Barrientez
    Robin Barrientez
    18:43 18 Mar 24
    Great customer service. From sales to technicians, everyone was friendly and quick to respond. They provided us with proper documentation, and installation was quick. We purchased a heat pump and A/C... this time around but also purchased an A/C years back and had no issues. Definitely recommend!read more
    Jesse T
    Jesse T
    21:00 10 Mar 24
    Thank you to Jill and the two techs that serviced our fireplace. Great work and service.
    Dave Storey
    Dave Storey
    18:49 29 Feb 24
    Excellent service from Sam today. We had a few issues with our humidifier connected to our furnace and also our HRV system, and Sam easily corrected them and also explained very well how things work... and need to be maintained. Very happy now!read more
    Chantelle Petrie
    Chantelle Petrie
    14:50 17 Feb 24
    Quick response, friendly customer service and technician. The technician found the problem and replaced the part to get our furnace back up and running fast! Thank you so much!
    Eduardo P
    Eduardo P
    21:47 25 Jan 24
    Experiencing heater malfunctions in the beginning of January is never ideal, specially with 2 lil'Ones. Luckily the Tech on call was Colin. He was Patient, Knowledgeable and quick to answer the... call. As a Family of 4 humans & 1Pup we give Colin 👍x4 & 🐶x1.Thank You.read more
    Ang Seguin
    Ang Seguin
    23:57 06 Jan 24
    Amazing service from Steve To!Came home to a freezing cold house and found my furnace not working. After making a call, Steve was here in less than an hour and within 30 min my furnace was running!... Thank you!Highly recommend!read more
    Kathy Rochon
    Kathy Rochon
    22:10 20 Dec 23
    The Technician was very professional and explained what needed to be done to keep the humidifier running efficiently.
    Bev Catherwood
    Bev Catherwood
    20:19 13 Dec 23
    Harding installed a new furnace and heat pump. The technicians were very professional and did a great job working with a complex wiring system. We would highly recommend Harding.
    Joel Ebeye
    Joel Ebeye
    14:18 12 Dec 23
    Very fast and efficient. Removed old furnace and Installed a brand new Furnace within hours and under a month of quote approval. By far the best pricing compared to other HVAC companies.
    Ralph Rajaballey
    Ralph Rajaballey
    20:09 11 Dec 23
    Prompt response when my furnace died. Repair technician assessed my furnace and we determined I needed a new one. Sale person was able to come the same day. Install was booked a few days later and... they offered some portable heaters since we had no heat. Installer were on time and everything was done in a few hours.read more
    Lee Carlson
    Lee Carlson
    18:40 11 Dec 23
    We've been supported by Team Harding for over 20 years. Great products, great service and wonderful people. Dependable, conscientious and thorough. I believe it's because of a "customer comes... first" attitude amongst the people at Harding. Cheersread more
    Laith Hajsaid
    Laith Hajsaid
    18:19 11 Dec 23
    Great company to deal with!
    Judy, Gord Richardson
    Judy, Gord Richardson
    14:10 09 Dec 23
    Team Harding provided quick and efficient service with a leaking water tank a week before going holiday. .
    Atul Srivastava
    Atul Srivastava
    22:42 07 Dec 23
    Very good service. Explained everything very well.
    Louise Schryburt
    Louise Schryburt
    21:23 05 Dec 23
    Very good experience! John is very knowledgeable and efficient.
    Mike M
    Mike M
    18:51 03 Dec 23
    I am very happy with my purchase and the fireplace installation. My wife and I have used it multiple times since it was installed and it works exactly as advertised. It turned a cold room in to a... comfy room that we thoroughly enjoy.My wife and I were leaning towards purchasing a fireplace with high BTU output and a fan. The team at Harding pushed back, and said we would be too hot. I appreciate their honesty. Consider they gave up a bigger sale.The installers (James + Adam) were thorough, neat and patient answering our many questions. I told them that my former wood fireplace had an ice-cold hearth. I asked them why, and they showed me that the original fireplace was not assembled correctly; it allowed cold air to come down around the fireplace, especially the hearth. It was awful. I really appreciated how they sealed the leak and added insulation. The problem was eliminated.The finishing team (Brandon and colleague) were also meticulous. They did not rush the job. I was out of town during the finishing and they suggested WhatsApp video calls, which worked very well and allayed my concerns.I would especially like to acknowledge Kirsten Neumarker. She is the project coordinator at Harding who schedules resources to install and finish fireplaces. She is very organized and is an excellent communicator. She reached out to me proactively and worked hard to accommodate my schedule also. She would often answer my emails and phone calls in minutes. I find this uncommon among contractors. She made a difference.Overall, a positive experience and I recommend them without reservations.Oh, and check out the photo attached of the finished product. We love it!Mikeread more
    Layi Ibrahim
    Layi Ibrahim
    13:57 01 Dec 23
    Team Harding is reliable, trustworthy, and professional. I would recommend their services to anyone.
    Lisa Leblanc
    Lisa Leblanc
    12:57 30 Nov 23
    We have used Harding repeatedly over the past few years. First when replacing our furnace/AC unit, and most recently when moving duct work before a basement renovation, and now a new gas fireplace!... Team Harding is conscientious, professional, with attention to detail and quick turnaround. I could not recommend them more!read more
    Janyee Lau
    Janyee Lau
    21:04 29 Nov 23
    We had a great experience with Harding! They came to do a complimentary walk-through with us when we moved into our new build and walked us through everything we needed to know for HRV, etc. We also... hired them to install a humidifier -- the team was very professional, and responded to emails/calls very quickly. The were able to schedule us in asap for the install before winter hit! They showed up on-time for the installation and all went well! Definitely recommend.read more
    Tyler Williams
    Tyler Williams
    15:14 28 Nov 23
    We had Luc and Dylan from Team Harding to our house to relocate a gas line for our kitchen range. The mechanics showed up on time and were very nice and friendly during the whole appointment. Not... once did I get the feel it was a 'get in - get out' job for them and that makes any service appointment much more pleasant!read more
    Frederick Burt
    Frederick Burt
    19:37 26 Nov 23
    Great service! Great crew. Fast install and attention to detail.
    Gina Oliver
    Gina Oliver
    15:23 26 Nov 23
    Team Harding has been responsive, reliable, and professional! Each interaction with them as been amazing.
    Yong Wang
    Yong Wang
    00:29 25 Nov 23
    I've been using services a few times from Harding for more than 10 years. Their technicians are always professional and polite. The whole process of calling until service is done has always been... smooth. It's just peace of mind with Harding.read more
    Michael Gregory
    Michael Gregory
    18:50 24 Nov 23
    The installation of our AC went well and appreciate the coordination and efficiency of the entire crew.
    SA
    SA
    20:36 19 Jul 23
    We have used them for warranty work on our new home build and have been happy with the after care service provided by Lindsay and Bob.
    yuan zhang
    yuan zhang
    16:30 06 Feb 23
    I changed the rate because the reaction from site office is extremely satisfy. I have no heat during the weekend and complained. I got a respond very quickly from their site office and find out the... reason of no respond. Then a new appoint was scheduled right way! Also a report has been filed towards this issue and I believe communication will be taken to improve future services. I really like this manner! Thank you.//I have no heat on the coldest day this winter. I called for service at 10:28am, and the office lady said someone will reach me ASAP. I called at 17:26pm again because NO ONE called me the whole day. And I was told there is a long list so THEY DON'T CARE! I HAVE TO WAIT! And this is a same problem happened second time in two years. Do not recommend.read more
    Syd Curry
    Syd Curry
    12:04 01 Feb 23
    Very professional, clean install. High quality product.Extremely pleased with overall experience. Highly recommend.
    david whelehan
    david whelehan
    21:24 28 Jan 23
    I had an extremely positive experience with Team Harding from beginning to end. I had them install a Sterling Model GG 45,000 BTU Natural Gas Garage Heater with a Nest Learning Thermostat in my... double garage (Man-Cave).The sales rep, Brian was professional, friendly, he wasn’t pushy at all and he came under budget. Kirsten constantly kept me up to date on the installer’s scheduling and was a true professional. The installers came on time, did a tremendous job with the installation and they even cleaned up afterwards. Absolute Rock Stars!Again, thank you so very much to everyone that worked on this project for me.I highly recommend using Team Harding for your home projects.read more
    Dipesh Chhabra
    Dipesh Chhabra
    18:30 06 Jan 23
    Great experience, technician Steve was very knowledgeable, Thankyou
    Tina Thompson
    Tina Thompson
    21:07 30 Oct 22
    We had issues with our air conditioner in the summer.Colin was diligent to determine the issue and get it fixed.Great job!
    Brittney Rush
    Brittney Rush
    18:45 21 Oct 22
    Friendly staff & efficient service!
    Natasha Wright
    Natasha Wright
    17:16 21 Oct 22
    Harding is an exceptional company that has always been there for all my HVAC needs.
    Don Cumming
    Don Cumming
    20:10 14 Oct 22
    I had a Daikin furnace installed by Harding Heating and Air Conditioning on Sept 9/22.I was totally impressed by the competence, knowledge and professionalism displayed by the Sales Rep Brian... Chartier, the Sales Support Specialist Kirsten Neumarker and the Installers Dan and Luc.I have no reservation in recommending this Company to anyone looking for a Furnace or Air Conditioner.read more
    Jurgen Neumarker
    Jurgen Neumarker
    19:03 14 Oct 22
    Harding was best decision we have ever made regarding our heating and A/C service. After switching from another company, we have not looked back. Service is reliable, punctual, professional and... friendly.read more
    Charlene Van Hofwegen
    Charlene Van Hofwegen
    00:11 24 Aug 22
    Thank you for a huge job very well done ! Marc went above and beyond to find the problem and remedy the situation.Natasha, thank you for scheduling us in quickly and a big thanks to Marc who worked... tirelessly to get the job completed.read more
    Eric Lavoie
    Eric Lavoie
    13:48 25 Jul 22
    I purchased a new home that Harding mechanical install the full system, the first week I took possession an advisor came over to explain the system in details, I have never had 1 issue with this... equipment and installation. In the past 5 years, I have hired Harding mehcanial for my annual maintenance and filter replacement, I just pick up the phone and talk to a live person and get quick answer. I have never met an HVAC company that operates this way, very efficient. Thank you for the amazing service and I will keep on referring family and friends to your company.read more
    Georgie Lavoie
    Georgie Lavoie
    01:28 22 Jul 22
    This company installed a new air conditioner at my house and came over quickly and made sure I was satisfied, they called me the following day to make sure I understood everything and that my unit... was working at full capacity.I highly recommend this company, great technician and service from front office to install crew. Thanks and unit working fine especially during this heat wave.read more
    Shawn Ku
    Shawn Ku
    00:57 24 Jun 22
    Harding Heating & Air Conditioning were excellent. We had an issue with our furnace fan and I spoke to Natasha Wright (Service Coordinator) who first tried to troubleshoot the problem with me to... save costs, etc. Once that didn't work, a technician, Marc Gagon, attended. He quickly diagnosed the problem (faulty control board), but didn't stop there. He investigated the source - water under the AC coils. Further, he went outside to ensure the A/C unit was working properly. Marc Gagon is very professional, competent and took the time to explain things. He is a asset to Harding Heating & Air Conditioning, along with Natasha Wright. I highly recommend this company for your heating and a/c needs. Shawnread more
    Tim C.
    Tim C.
    21:43 29 Jan 22
    Brenden from Harding came and fixed the furnace by replacing the blower. He did a great job. And also well explained the membership plan. 10 out of 10.
    Pam Burwash
    Pam Burwash
    18:14 16 Jul 21
    From the very start the quotes I received were very fair. The estimator took the time assess the work that would need to be done and walked me through all the options. My furnace and AC were... installed by a polite, professional crew who also took the time to ensure that I was satisfied with the equipment being installed.Team Harding was there for me during a heat wave. I am thoroughly impressed with their professionalism.read more
    Galina Khavrenko
    Galina Khavrenko
    15:17 15 Jul 21
    Got Harding H&AC to deliver and install 2 AC units.Everything was fast, affordable and their customer service is 24/7 for you.
    Tim Cinnamon
    Tim Cinnamon
    18:28 30 Jun 21
    We had Brodie and Marc out to our cottage to install a heat pump and they did a fantastic job. Professional, very efficient, clean and knowledgeable. We would definitely use them again in the future.
    Lifebeyondpanicattacks
    Lifebeyondpanicattacks
    04:02 29 Jun 21
    Lindsay is a gem, she saved us money and time in this heat wave by fixing our problem over the phone. She went above and beyond her job with her kindness and expertise. We've used Harding multiple... times and have always had the best results! And awesome company with wonderful employees, especially Lindsay!!!read more
    Wayne Calvert
    Wayne Calvert
    19:10 05 Feb 21
    Woke up this morning with no heat in the house. Within a couple of hours a Harding service technician was at the door and was able to replace the blower unit in less than 20 minute restoring heat to... my home. Just want to state that the service was great and the staff were professional and friendly.I'm glad I've been with Harding for the past 8 years,...here's to many more.Great job!read more
    Amanda
    Amanda
    20:24 20 Jan 21
    Excellent customer service and friendly staff!
    Vince Petrella
    Vince Petrella
    20:59 09 Nov 20
    Provided a great and honest service at a reasonable price. I would use their services again in the future.
    Gerry Moore
    Gerry Moore
    13:33 30 Oct 20
    Harding Heating and Air Conditioning installed our Furnace and Air Conditioning when we purchased or new home in 2011. We have enjoyed excellent service from them for the last 9 years. We would not... hesitate in using their company again in the future.read more
    Sketchyinkblot
    Sketchyinkblot
    22:02 03 Oct 20
    We’ve used Harding for 6+ years and they always exceed our expectations. Friendly staff, knowledgeable technicians and reasonable prices. We couldn’t ask for better. They installed the ac unit at our... first house and anytime we needed them the service calls were great. We bought a new house July 2019. It wasn’t long after that we were told we needed a new furnace and ac. We went withHarding...obviously.read more
    Paul
    Paul
    21:59 15 Aug 20
    Fair price, good follow up. Appreciated!
    Lisa Pow
    Lisa Pow
    14:49 29 May 20
    Brendon was great
    Tyler Lagasse
    Tyler Lagasse
    23:51 24 May 20
    Showed up on time, and on a sunday! Very impressed with this company!
    Trish Lagasse
    Trish Lagasse
    18:57 24 May 20
    Harding just installed the AC in my home during a pandemic on a Sunday. Charbel was very nice to deal with and he was very responsive. Would recommend this company to anyone...very happy customer.
    Next Reviews
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    Why Install a Heat Pump?

    Reduce Your Carbon Footprint

    Since heat pumps use much less energy to heat and cool than older traditional HVAC systems, they can help homeowners reduce their carbon footprint. This is the main reason for the government heat pump grants.

    Energy Efficiency

    One of the best things about heat pumps is that they’re super efficient. That’s why so many homeowners are making the switch or having a heat pump installed to supplement their current HVAC system. Just the addition of a heat pump can contribute to higher heating efficiency.

    Zoned Climate Control

    Heat pump systems can be configured in a way that lets you control the temperature of each room or individual zone in your home. This means everyone can have the temperature they prefer. It can also translate into cost savings.

    No Ductwork Required

    As the name makes clear, a ductless heat pump does NOT require ductwork. This is especially beneficial for homeowners who don’t already have existing ductwork.

    Easy Installation

    Both ducted and ductless heat pumps involve straightforward installations in most cases. Ductless heat pump installations are particularly simple. In most cases, it can be done in a single day by a reputable HVAC provider.

    Heat Pump Water Heaters

    The Home Efficiency Rebate Plus program also helps with the installation of heat pump water heaters.

    Heat pump water heaters are more efficient than traditional water heaters and use up to 70% less energy, on average. Just like heat pumps, heat pump water heaters move heat from one place to another. Depending on the type of heat pump, it transfers heat from the source (air or ground) and into the water tank. Heat pump water heaters are also powered by electricity.
    You can also install an air source heat pump system that takes care of your home’s heating, cooling, and water heating. These combination systems take heat from indoors and from the outside air to heat your home and water. During the summer, these systems take the heat from the air inside your home.

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