Home Efficiency Rebate Plus (HER+) Program

Enbridge Gas has teamed up with the Government of Canada to co-deliver an incentive called the Home Efficiency Rebate Plus Program–or HER+ Program. Through this program, they’re offering enhanced rebates to help with certain home efficiency upgrades, including heat pump installation and replacement.

The HER+ Program offers eligible Ontario residents up to $7,800 in savings on the installation of an ENERGY STAR® certified heat pump or heat pump water heater, plus up to $600 for the EnerGuide evaluation.

Here’s what you need to know:

  • Eligible Canadians can apply for both the government grant and Enbridge enhanced rebates through the same application.
  • Enbridge Gas customers or homeowners making the switch to Enbridge Gas qualify for the Enbridge enhanced rebates.
  • The funds can only be used for certain retrofits and upgrades, including certain heat pump and heat pump water heater installations and they must be performed by a licensed HVAC company or contractor.
  • A pre- and post-retrofit EnerGuide Home Energy Assessment is required.
  • Only one homeowner per household can apply.
  • The post-retrofit evaluation must be completed by March 31, 2027.

How to Apply for the Home Efficiency Rebate Plus (HER+) Program

1. Contact us

Contact Team Harding for help accessing the Home Efficiency Rebate Plus (HER+) Program. We can help you schedule the mandatory pre-upgrade EnerGuide home assessment.

2. Have us install the heat pump(s).

After your home evaluation, we will install your heat pump. It’s required that a licensed HVAC company or contractor perform the installation of the eligible equipment within 12 months of your energy evaluation.

3. Get the post-upgrade energy evaluation.

When we’ve completed the installation, we’ll help you schedule the post-upgrade home energy evaluation with a Registered Energy Advisor. After that, all that’s left to do is submit the required paperwork and wait for your cheque in the mail!

Eligibility

The following home types and people are eligible for the HER+ rebates:

  • Enbridge Gas customers – Homes that are heated with Enbridge Gas natural gas that are the owner’s primary residence
  • Enbridge Gas customers with tenants (landlord-owned) – Homes heated with Enbridge Gas natural gas but are not the owner’s primary residence
  • Non-Enbridge Gas customers – Homeowners who do not heat their homes with Enbridge Gas but are making the switch
  • Off-grid communities – Communities not currently connected to the North American grid nor to the piped natural gas network, living in a permanent or long-term (5+ years) settlement with at least 10 dwellings
  • Multi-residential buildings – Owners in some low-rise and mixed-use properties are eligible

    The types of homes that do not qualify for the program include:

    • Homes not space-heated by Enbridge Gas, where the owner is not the primary resident (rental units).
    • Multi-unit residential buildings (MURB) with more than 3 storeys or larger than 600 m2.
    • Homes built less than 6 months ago.
    • Mixed-use buildings where less than 50 percent of the building is residential living space.
    • Homes that have already gone through the Home Efficiency Rebate Plus (HER+) or Canada Greener Homes Grant (CGHG) programs and maxed out their incentive at $10,000 for Enbridge space-heated customers, and $5,000 for non-Enbridge customers.
    • Homes that have already started work on the upgrades before they conduct their pre-retrofit energy assessment.

    Eligible Equipment

    The Home Efficiency Rebate Plus Program provides incentives for installing ENERGY STAR certified heat pumps and heat pump water heaters, as well as smart thermostats.

    The types of heat pumps that are eligible for the HER+ Program include:

    • Ground source heat pumps – installation of a full system or replacement of the heat pump unit
    • Air source heat pumps – first-time installation of a heat pump system or a replacement of existing heat pump system
    • Cold climate air source heat pumps – first-time installation of a heat pump system or a replacement of existing heat pump system
    • Heat pump water heaters

    Get a Free No-Obligation Quote

    If you live in the Ottawa region, and want more information on the Home Efficiency Rebate Plus (HER+) Program, contact Team Harding!

    Call us at (613) 831-2257 or complete the form below and one of our home comfort advisors will be in touch with you shortly.

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    Shaniski
    Shaniski
    20:36 19 Jul 23
    We have used them for warranty work on our new home build and have been happy with the after care service provided by Lindsay and Bob.
    Chris Hawkins
    Chris Hawkins
    14:01 28 Mar 23
    Repairman showed up on time and was very personable and professional. He had our furnace working again in under 10 minutes and explained what the problem was a dirty flame sensor. I would highly... recommend Team Harding, they installed our Furnace and Air Conditioner and have provided excellent service since 2007.read more
    yuan zhang
    yuan zhang
    16:30 06 Feb 23
    I changed the rate because the reaction from site office is extremely satisfy. I have no heat during the weekend and complained. I got a respond very quickly from their site office and find out the... reason of no respond. Then a new appoint was scheduled right way! Also a report has been filed towards this issue and I believe communication will be taken to improve future services. I really like this manner! Thank you.//I have no heat on the coldest day this winter. I called for service at 10:28am, and the office lady said someone will reach me ASAP. I called at 17:26pm again because NO ONE called me the whole day. And I was told there is a long list so THEY DON'T CARE! I HAVE TO WAIT! And this is a same problem happened second time in two years. Do not recommend.read more
    Syd Curry
    Syd Curry
    12:04 01 Feb 23
    Very professional, clean install. High quality product.Extremely pleased with overall experience. Highly recommend.
    david whelehan
    david whelehan
    21:24 28 Jan 23
    I had an extremely positive experience with Team Harding from beginning to end. I had them install a Sterling Model GG 45,000 BTU Natural Gas Garage Heater with a Nest Learning Thermostat in my... double garage (Man-Cave).The sales rep, Brian was professional, friendly, he wasn’t pushy at all and he came under budget. Kirsten constantly kept me up to date on the installer’s scheduling and was a true professional. The installers came on time, did a tremendous job with the installation and they even cleaned up afterwards. Absolute Rock Stars!Again, thank you so very much to everyone that worked on this project for me.I highly recommend using Team Harding for your home projects.read more
    Dipesh Chhabra
    Dipesh Chhabra
    18:30 06 Jan 23
    Great experience, technician Steve was very knowledgeable, Thankyou
    Tina Thompson
    Tina Thompson
    21:07 30 Oct 22
    We had issues with our air conditioner in the summer.Colin was diligent to determine the issue and get it fixed.Great job!
    Brittney Rush
    Brittney Rush
    18:45 21 Oct 22
    Friendly staff & efficient service!
    Natasha Wright
    Natasha Wright
    17:16 21 Oct 22
    Harding is an exceptional company that has always been there for all my HVAC needs.
    Don Cumming
    Don Cumming
    20:10 14 Oct 22
    I had a Daikin furnace installed by Harding Heating and Air Conditioning on Sept 9/22.I was totally impressed by the competence, knowledge and professionalism displayed by the Sales Rep Brian... Chartier, the Sales Support Specialist Kirsten Neumarker and the Installers Dan and Luc.I have no reservation in recommending this Company to anyone looking for a Furnace or Air Conditioner.read more
    Jurgen Neumarker
    Jurgen Neumarker
    19:03 14 Oct 22
    Harding was best decision we have ever made regarding our heating and A/C service. After switching from another company, we have not looked back. Service is reliable, punctual, professional and... friendly.read more
    Charlene Van Hofwegen
    Charlene Van Hofwegen
    00:11 24 Aug 22
    Thank you for a huge job very well done ! Marc went above and beyond to find the problem and remedy the situation.Natasha, thank you for scheduling us in quickly and a big thanks to Marc who worked... tirelessly to get the job completed.read more
    Eric Lavoie
    Eric Lavoie
    13:48 25 Jul 22
    I purchased a new home that Harding mechanical install the full system, the first week I took possession an advisor came over to explain the system in details, I have never had 1 issue with this... equipment and installation. In the past 5 years, I have hired Harding mehcanial for my annual maintenance and filter replacement, I just pick up the phone and talk to a live person and get quick answer. I have never met an HVAC company that operates this way, very efficient. Thank you for the amazing service and I will keep on referring family and friends to your company.read more
    Georgie Lavoie
    Georgie Lavoie
    01:28 22 Jul 22
    This company installed a new air conditioner at my house and came over quickly and made sure I was satisfied, they called me the following day to make sure I understood everything and that my unit... was working at full capacity.I highly recommend this company, great technician and service from front office to install crew. Thanks and unit working fine especially during this heat wave.read more
    Shawn Ku
    Shawn Ku
    00:57 24 Jun 22
    Harding Heating & Air Conditioning were excellent. We had an issue with our furnace fan and I spoke to Natasha Wright (Service Coordinator) who first tried to troubleshoot the problem with me to... save costs, etc. Once that didn't work, a technician, Marc Gagon, attended. He quickly diagnosed the problem (faulty control board), but didn't stop there. He investigated the source - water under the AC coils. Further, he went outside to ensure the A/C unit was working properly. Marc Gagon is very professional, competent and took the time to explain things. He is a asset to Harding Heating & Air Conditioning, along with Natasha Wright. I highly recommend this company for your heating and a/c needs. Shawnread more
    Tim C.
    Tim C.
    21:43 29 Jan 22
    Brenden from Harding came and fixed the furnace by replacing the blower. He did a great job. And also well explained the membership plan. 10 out of 10.
    Pam Burwash
    Pam Burwash
    18:14 16 Jul 21
    From the very start the quotes I received were very fair. The estimator took the time assess the work that would need to be done and walked me through all the options. My furnace and AC were... installed by a polite, professional crew who also took the time to ensure that I was satisfied with the equipment being installed.Team Harding was there for me during a heat wave. I am thoroughly impressed with their professionalism.read more
    Galina Khavrenko
    Galina Khavrenko
    15:17 15 Jul 21
    Got Harding H&AC to deliver and install 2 AC units.Everything was fast, affordable and their customer service is 24/7 for you.
    Tim Cinnamon
    Tim Cinnamon
    18:28 30 Jun 21
    We had Brodie and Marc out to our cottage to install a heat pump and they did a fantastic job. Professional, very efficient, clean and knowledgeable. We would definitely use them again in the future.
    Lifebeyondpanicattacks
    Lifebeyondpanicattacks
    04:02 29 Jun 21
    Lindsay is a gem, she saved us money and time in this heat wave by fixing our problem over the phone. She went above and beyond her job with her kindness and expertise. We've used Harding multiple... times and have always had the best results! And awesome company with wonderful employees, especially Lindsay!!!read more
    Wayne Calvert
    Wayne Calvert
    19:10 05 Feb 21
    Woke up this morning with no heat in the house. Within a couple of hours a Harding service technician was at the door and was able to replace the blower unit in less than 20 minute restoring heat to... my home. Just want to state that the service was great and the staff were professional and friendly.I'm glad I've been with Harding for the past 8 years,...here's to many more.Great job!read more
    Amanda
    Amanda
    20:24 20 Jan 21
    Excellent customer service and friendly staff!
    Vince Petrella
    Vince Petrella
    20:59 09 Nov 20
    Provided a great and honest service at a reasonable price. I would use their services again in the future.
    Gerry Moore
    Gerry Moore
    13:33 30 Oct 20
    Harding Heating and Air Conditioning installed our Furnace and Air Conditioning when we purchased or new home in 2011. We have enjoyed excellent service from them for the last 9 years. We would not... hesitate in using their company again in the future.read more
    Sketchyinkblot
    Sketchyinkblot
    22:02 03 Oct 20
    We’ve used Harding for 6+ years and they always exceed our expectations. Friendly staff, knowledgeable technicians and reasonable prices. We couldn’t ask for better. They installed the ac unit at our... first house and anytime we needed them the service calls were great. We bought a new house July 2019. It wasn’t long after that we were told we needed a new furnace and ac. We went withHarding...obviously.read more
    Paul
    Paul
    21:59 15 Aug 20
    Fair price, good follow up. Appreciated!
    Lisa Pow
    Lisa Pow
    14:49 29 May 20
    Brendon was great
    Tyler Lagasse
    Tyler Lagasse
    23:51 24 May 20
    Showed up on time, and on a sunday! Very impressed with this company!
    Trish Lagasse
    Trish Lagasse
    18:57 24 May 20
    Harding just installed the AC in my home during a pandemic on a Sunday. Charbel was very nice to deal with and he was very responsive. Would recommend this company to anyone...very happy customer.
    Kim Peckitt
    Kim Peckitt
    14:29 23 Jan 20
    Routine maintenance but professional and courteous technician as always
    Anne Bauer
    Anne Bauer
    01:08 24 Nov 19
    Excellent service from Colin this evening. I placed a service call at 5pm and by 8pm, a new blower motor was installed. Thank you very much! Highly recommend Harding!
    Don Donaldson
    Don Donaldson
    20:18 29 Jul 19
    Even though we had an on-going issue with our Amana Distinctions AC that was originally installed in June 2012, Harding's team stood behind their product and went out of their way to extend service... without any question about warranty. It was a pleasure to deal with their inside staff as well as two installers that are top-notch. Thanks Steve, Brendan and Megan for superlative service!read more
    Jean St-Amour
    Jean St-Amour
    16:44 08 May 19
    Harding installed our new A/C, replacing our 25 years old Lennox.From the beginning of the process to the end of the installation, everything went smoothly.Communication with the main office for... the estimate and the installation schedule was done properly and on time, thanks to Kirsten.The technicians were on time and completed the installation as per scheduling.Both technicians (Mike & Brennan) were very polite and answered all our questions,Very knowledgeable and professional technicians.Overall we are very happy of the work doneWe have no problem to recommend Harding.read more
    Steve Piercey
    Steve Piercey
    14:32 22 Nov 18
    We have a 28 year old air-source heat pump that needed some TLC.Harding sent their tech out to diagnose, and provide options and pricing. Very reasonable.Exterior unit needed a new fan motor.... Within a few days an installer came and installed new motor, but made a slight error, and it was rotating the wrong way. Quick call had it corrected. Further found our defrost board was faulty. Harding provided quote upfront for a replacement aftermarket board. Kept in contact as to timeline and expected deliver and installation date.Tech came on-site as promised, did the install, and stayed to make sure unit was cycling properly. Billed for the quoted amount.Harding delivers what's promised, when promised, at quoted price. And has staff who know what they're looking at.Hard to ask for more from an HVAC service provider.read more
    Zayan Khandker
    Zayan Khandker
    05:20 16 Nov 18
    Reached the emergency hotline for a furnace issue. Understandably they were very busy on a snowy evening but Eli managed to drop by just before midnight to get it working!
    Tom Anderson
    Tom Anderson
    14:46 18 Jun 18
    Great air conditioner price and installation!
    Mike Chaytor
    Mike Chaytor
    23:00 27 Mar 18
    Our hot water tank basically blew up after 14 years (my bad for waiting so long). Brian was able to come by within a couple of hours and give us a fair quote, found a tank and coordinated the... install the next day (black vent pipe had to be replaced due to the code changing the colour to white). Install crew showed up on time and completed the job in a very professional manner. Thanks againread more
    Lawrence Cynthia Ko
    Lawrence Cynthia Ko
    22:43 22 Mar 18
    Service is always great and with slight occasional follow-ups needed on the customer service calls, but the customer service and service people are great. They arrived promptly and easily fixed the... furnace issue we had as per scheduled. The defective part had to be ordered, but took only a day plus, and it was installed and working the next day, so now the house is warm again. Great service, that's why we've been with this service company since nearly 17 years. Highly recommend this furnace servicing company.read more
    Shawn & Veronica
    Shawn & Veronica
    20:04 08 Jan 18
    We just had some furnace issues and we were able to get an appointment the same day. The technician was prompt, polite and took NO time in finding the problem and fixing it. Reasonable pricing too.... Highly recommended.read more
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    Why Install a Heat Pump?

    Reduce Your Carbon Footprint

    Since heat pumps use much less energy to heat and cool than older traditional HVAC systems, they can help homeowners reduce their carbon footprint. This is the main reason for the government heat pump grants.

    Energy Efficiency

    One of the best things about heat pumps is that they’re super efficient. That’s why so many homeowners are making the switch or having a heat pump installed to supplement their current HVAC system. Just the addition of a heat pump can contribute to higher heating efficiency.

    Zoned Climate Control

    Heat pump systems can be configured in a way that lets you control the temperature of each room or individual zone in your home. This means everyone can have the temperature they prefer. It can also translate into cost savings.

    No Ductwork Required

    As the name makes clear, a ductless heat pump does NOT require ductwork. This is especially beneficial for homeowners who don’t already have existing ductwork.

    Easy Installation

    Both ducted and ductless heat pumps involve straightforward installations in most cases. Ductless heat pump installations are particularly simple. In most cases, it can be done in a single day by a reputable HVAC provider.

    Heat Pump Water Heaters

    The Home Efficiency Rebate Plus program also helps with the installation of heat pump water heaters.

    Heat pump water heaters are more efficient than traditional water heaters and use up to 70% less energy, on average. Just like heat pumps, heat pump water heaters move heat from one place to another. Depending on the type of heat pump, it transfers heat from the source (air or ground) and into the water tank. Heat pump water heaters are also powered by electricity.
    You can also install an air source heat pump system that takes care of your home’s heating, cooling, and water heating. These combination systems take heat from indoors and from the outside air to heat your home and water. During the summer, these systems take the heat from the air inside your home.

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