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How to Apply for Heat Pump Grants in Ottawa

Take advantage of Ottawa heat pump grants when you retrofit your home with a qualifying heat pump system!

Are you a homeowner in Ottawa or the surrounding area? Are you looking to make a positive impact on the environment while also enjoying lower utility bills? By switching to a heat pump, you’re contributing to Canada’s ambitious goal of reducing carbon emissions. Plus, through heat pump grants and rebates, you can save on the cost of installing a heat pump in your Ottawa home. These grants and rebates are designed to make your transition to a heat pump system smoother, cost-effective, and environmentally conscious.

Canada Greener Homes Grant

For eligible Canadians, this grant reimburses you for a portion of the cost of installing an ENERGY STAR® certified heat pump. If you qualify, you could receive up to $6,500 to help pay for your heat pump installation. You could also receive up to $600 for the essential EnerGuide home energy evaluation.

If you want to upgrade your home even further, there’s an interest-free loan of up to $40,000. This loan helps eligible homeowners undertake a range of qualifying retrofits to improve their home’s overall energy efficiency. The repayment terms extend over a span of up to 10 years.

The Home Efficiency Rebate Plus (HER+) Program

In addition to the Canada Greener Homes Grant, Enbridge Gas is offering enhanced rebates to help with certain home efficiency upgrades. To make the process and application easier, they’ve partnered with the Canada Greener Homes Grant to co-deliver the HER+ (Home Efficiency Rebates Plus) Program. The government grant and Enbridge rebates are rolled into one easy application.

The HER+ Program offers eligible Ontario residents up to $7,800 in savings on the installation of an ENERGY STAR® certified heat pump or heat pump water heater, plus up to $600 for the EnerGuide evaluation.

Oil to Heat Pump Affordability Grant

If your home is heated by oil, you could receive an upfront payment of up to $10,000 to make the switch to an energy-efficient heat pump. The program is currently accepting applications from eligible homeowners. The program helps Canadian homeowners transition to electric cold climate air source heat pumps. This transition can save you thousands of dollars in heating bills and lower greenhouse gas emissions.

How To Apply for Heat Pump Grants in Ottawa

The process to apply for heat pump grants and rebates in Ottawa is simple.

1. Confirm your eligibility

Look at the eligibility criteria below to confirm that you’re eligible to apply for the grants. You can find more details about eligibility on the website.

2. Fill out the application

Go to the Enbridge HER+ program website and fill out the application. If you want and qualify, you can apply for the interest-free loan at the same time.

3. Get a pre-retrofit EnerGuide evaluation

An EnerGuide evaluation of your home is required prior to completing any retrofits or heat pump installations. We can help you arrange for this assessment, which will be done by a Registered Energy Advisor.

4. Call Team Harding for installation

In order to receive the funds, you must have the heat pump installed by a licensed professional, like Team Harding. We can handle your installation promptly and professionally, and we can even help you with the application process. The installation and/or retrofits must be completed within 12 months of the pre-retrofit EnerGuide evaluation.

*If you need help paying for your installation before you receive the grant funds, talk to us about HVAC financing.

5. Get the post-retrofit EnerGuide evaluation

After we complete the installation and your retrofits are complete, you must have another EnerGuide evaluation done.

6. Get your cheque in the mail

When that’s all done and the Registered Energy Advisor has helped you complete the final portion of the online application, you simply wait for your cheque to arrive in the mail. It can take up to 12 weeks.

Canada Greener Homes Grant: Eligibility Criteria

To be eligible for the Canada Greener Homes Grant, you must:

  • Be a Canadian homeowner with proof that the home is your primary residence.
  • Own a home that is eligible for retrofits.
  • Get a valid EnerGuide pre-retrofit evaluation.

    Properties eligible for the government heat pump grants include:

    • Single or semi-detached home
    • Rowhouse
    • Townhouse
    • All-season cottage
    • Mobile home on permanent foundation
    • Permanently-moored floating home
    • Small multi-unit residential building (residential side only)
    • Mixed-use building (residential side only)

    HER+ Program: Eligibility Criteria

    To be eligible for the HER+ program, you must meet the following criteria:

    • Be an Enbridge Gas customer, having a home that’s heated with Enbridge Gas natural gas that is the owner’s primary residence.
    • Be an Enbridge Gas customer with tenants, having a home heated with Enbridge Gas natural gas but that is not the owner’s primary residence.
    • Be a non-Enbridge Gas customer making the switch to Enbridge Gas.
    • Be an off-grid community not currently connected to the North American grid nor to the piped natural gas network, living in a permanent or long-term (5+ years) settlement with at least 10 dwellings.
    • Be an owner of a multi-residential building (some low-rise and mixed-use properties are eligible).

      Oil to Heat Pump Affordability Grant: Eligibility Criteria

      To be eligible for this grant, you must meet the following requirements:

      • Homeowners with household income at or below the median household after-tax income.
      • Own a home that’s currently heated by oil.
      • Qualifying property:
        • Single or semi-detached houses
        • Townhomes and row houses
        • Mobile homes (on permanent foundation)
        • Permanently moored floating homes
        • Low-rise multi-unit residential buildings
        • Mixed-use buildings (residential portion only)

        Apply for Ottawa Heat Pump Grants

        Are you interested in savings up to $7,800 on qualfying heat pump systems through Ottawa heat pump grants? Contact Team Harding to get started!

        Call us at (613) 831-2257 or complete the form below and one of our home comfort advisors will be in touch with you shortly.

        sakar thapa
        sakar thapa
        14:32 10 Jan 26
        Scott w and Matthew were really friendly and did a great job on my fireplace and even fixed my front door for free . Thank you
        Michael Vanderveer
        Michael Vanderveer
        16:41 27 Dec 25
        On boxing day our furnace stopped working. We called the emergency line which picked up immediately. The dispatch operator took our information and told us we would be contacted shortly by the... technician. We were contacted in less than 30 minutes, our issue was acknowledged after a quick troubleshooting and we were informed they will arrive after 9 other calls. Tyler the tech, who was extremely efficient and professional, called 15 minutes prior to arrival. All said we were sorted in approximately 3.5 hrs. Very professional and efficient. 5 stars!read more
        Cathie Clarke
        Cathie Clarke
        19:48 23 Dec 25
        I had a gas fireplace installed on December 9 and I want to let you know how pleased I was with the whole experience. It began with Clive coming out to give me an estimate. He was so pleasant and... knowledgeable without being pushy. I had a few other estimates and I just didn’t like their attitude.You are very lucky to have Vlad and Adam on your team, They arrived on time and they were very polite and efficient. I found it so nice to see them work so well together.I am in my 80’s and it’s so important to give us good service because WE belong to Bridge groups, Book Clubs, Curling groups and we have lots of other friends and neighbours. We ask each other to recommend businesses.I told my neighbour about you and she called Clive within the hour. A friend at Bridge needs someone to see about her fireplace….she’ll call you in the New Year. My daughter -in-law recommended you and I thank her!!We might be little old ladies but we’re tough.Thank you for your outstanding work.read more
        Sean Carr
        Sean Carr
        21:06 18 Dec 25
        Scott came by today and repaired our broken-down gas fireplace. He was quick, knowledgeable and friendly! Scott identified the issue right away and delivered a fix to the problem. I would recommend... and go back to Scott and Team Harding anytime!read more
        Chris Bennett
        Chris Bennett
        23:22 05 Dec 25
        Incredible experience from start to finish! Jill booked us in quick. Steve was amazing. Will wait to book him every time. I hope management understands how lucky they’re to have someone like him,... representing the company. Will recommended others to book with him. Thank you!read more
        Wayne Cunneyworth
        Wayne Cunneyworth
        13:31 17 Nov 25
        I am writing to provide some feedback on the purchase and installation of our new HVAC system that was completed on Friday of last week. From start to finish we were both impressed and pleased with... our dealings with the staff on Team Harding.Brian Chartier was knowledgeable, patient with all our questions and very helpful with his suggestions. He was very dedicated to understanding and providing us with a system that fully met our needs.Luc, the technician that did the brunt of the installation work, was a very hard worker who very obviously is a master in his field of work. Luc was friendly and polite while he expertly completed the installation of our system. We appreciated that he gave us good explanations of what needed to be done and why it needed to be done. We cannot thank him enough for the wonderful job he did for us. Luc did mention that he would need to return in the spring to calibrate the A/C unit because the outside temperature was too cold on the day of the installation to be sure that it would operate optimally.We should also mention that Dylan, Luc’s helper on Friday, was a hard worker who did a good job in a friendly and efficient manner.In closing, I would never hesitate to recommend Team Harding to all who are looking for very competent staff and quality products.read more
        Carol Cole
        Carol Cole
        15:43 07 Nov 25
        We would like to thank Harding's technician Scott who so ably repaired and provided maintenance required for our gas stove and insert. He was wonderful to answer our myriad of questions with both... professionalism and humour.read more
        Cissy Martin
        Cissy Martin
        20:11 03 Nov 25
        I just wanted to pass along my thoughts on today’s visit from Dylan. He is a very courteous and well informed member of the Harding team. I very much appreciated his knowledge and willingness to... explain his findings and recommendations following his inspection.This young man is someone you definitely want to keep representing Harding. I’m encouraged to remain a loyal Harding customer as a result of this type of service.read more
        lrswig
        lrswig
        18:54 24 Oct 25
        A great big THANK YOU to Team Harding and tecnicians Luc & Austin for the FANTASTIC JOB they did installing our new furnace and replacing old exhaust piping. The exceptional work performed was... greatly appreciated !!! - Thanks very much.read more
        Terry Hughes
        Terry Hughes
        19:25 07 Oct 25
        I have organized a "bulk maintenance" service with Harding for the Piccadilly condominium (1422 Wellington St W, Ottawa). This year, Scott the technician, serviced 17 gas fireplaces, performing an... extensive cleaning, testing, and in a few cases repairs. In all instances, his professionalism, competence, and care was exemplary, and on top of everything, managed to educate owners on the safe use of their fireplaces. I, and all owners, are very happy with Harding's services, and this has been our experience over several years.read more
        Nancy G.
        Nancy G.
        20:25 01 Oct 25
        Several years ago, Harding installed my first air conditioner, and the experience left a lasting impression — the unit performed beautifully and the service was outstanding. So when I moved into my... new home, they were the first (and only) company I thought to call. Their combination of product quality and client care had already earned my trust.More recently, I ran into a small issue after the new unit was installed, and once again Harding impressed me. They didn’t just offer a quick fix — they approached it with genuine care and creative, outside-the-box thinking to ensure I was fully looked after. That kind of dedication is rare, and it’s exactly why I’ll continue to recommend Harding to anyone seeking reliable, customer-focused service.read more
        Richard Makinen
        Richard Makinen
        14:20 30 Aug 25
        Excellent service
        Sonja Kosuta
        Sonja Kosuta
        13:27 18 Aug 25
        Excellent service - very knowledgable, very professional. Scott took the time to answer my questions, even show me how to light the pilot light on my propane furnace. He did a wonderful job with the... repairs and cleaned everything up beautifully.read more
        Victor Finapri
        Victor Finapri
        16:12 29 Jul 25
        Steve To is a good representative of Harding! His amazing attitude right from pressing the bell to accomplishing his task is commendable. THANKS
        Ephraim Finapri
        Ephraim Finapri
        16:08 29 Jul 25
        Our AC never worked since we moved in to this new house and we were in heat waves after heat waves. Thankfully they sent in Steve To and what a guy!!! Very calm and understanding person. If i could... give more stars, Steve To deserves over 10 stars.read more
        Alda Lee
        Alda Lee
        02:11 24 May 25
        Dylan came to inspect our furnace. He identified the issue promptly and advised appropriate solutions for us. He is very knowledgeable, pleasant and efficient. We would highly recommend his services.
        Kevin Dutrevil
        Kevin Dutrevil
        16:04 17 May 25
        I had the pleasure of speaking with Lindsay when I called Harding yesterday regarding an issue with our air conditioning. With the weather heating up, our home had been reaching uncomfortable... temperatures as high as 26°C for the past two weeks, and we were really starting to feel it.What truly stood out was how kind, professional, and genuinely helpful Lindsay was throughout the entire process. We reached out just before a long weekend—one of the busiest times of the year—and despite the tight scheduling, Lindsay went out of her way to ensure we wouldn’t have to suffer through the heat. She arranged for a technician to come to our home at the end of his shift that very same day. Thanks to her, we were able to enjoy a cool and comfortable home over the long weekend.Lindsay went above and beyond to help us, and her customer service was truly exceptional. We’re so grateful for her assistance. Thank you, Lindsay, for your dedication and for making such a big difference—we really appreciate it!The technician Jon Houde come to our home to repair our air conditioning, which hadn’t been working for over two weeks. Like I mentioned earlier, when he arrived, our house was sitting at a sweltering 26°C, and we were beyond ready for some relief from the heat.What truly impressed us was that Jon came all the way from his last service call in Winchester to our home in Cumberland—right before the long weekend, no less. That kind of dedication is rare and so appreciated.Jon was incredibly kind, professional, and patient. He took the time to thoroughly explain what was going on with our system and made sure we understood the issue and the fix. It was clear from the start that Jon takes a lot of pride in his work. He mentioned he’s been with the company for quite some time, and it absolutely shows. His experience, attention to detail, and genuine care for his customers really stood out.Thank you so much, Jon, for going the extra mile (literally) to help us out. Your hard work and dedication didn’t go unnoticed, and we’re so grateful you made time for us right before a busy long weekend!read more
        Jamie Cotter
        Jamie Cotter
        14:27 12 May 25
        Hi Scott and James (coop student) performed the annual inspection of our gas burning fireplace on Friday, They were thorough and ensured the cleaning was performed perfectly, including repainting the... tray. Upon re assembly and testing they noticed an issue, and worked diligently to resolve it. Always polite and respectful. Great team.Many thanksread more
        Chérine Abourida
        Chérine Abourida
        14:10 11 Apr 25
        Amazing team at Harding my furnace broke on one of the coldest nights this winter they replaced it in less than 48 hours !! while it usually takes not less than a week, lending us for free small... heaters to warm the house, multiple calls from the call center agent who was very understanding when I explained I have an elder person at home kids and pets and can't afford going to a hotel for days...I highly recommend very professional staff and great humans !read more
        Brad Haines
        Brad Haines
        22:09 26 Feb 25
        Over the past couple of weeks I have had the pleasure of working with two excellent Harding technical resources, Scott and Dylan. Their technical expertise is impressive but their customer facing... abilities are very impressive. They were both great to deal with and made the complexities of their tasks into simple to understand activities. Their approach to their jobs was the main reason for why I turned my maintenance to Harding.Keep up the good work!!read more
        Kathleen Fowler
        Kathleen Fowler
        22:47 16 Feb 25
        Dylan came and performed maintenance and cleaned our gas fireplace. Super nice guy and fireplace works perfect after. Thanks
        G Adamache
        G Adamache
        16:24 11 Feb 25
        Great service from Adam. I called him Adam "The Magician" - very professional and GREAT personality.
        William Harding
        William Harding
        19:32 06 Feb 25
        The installation of my humidifier went very well!!! Thank you
        Dominique Creamer
        Dominique Creamer
        21:25 14 Jan 25
        Liam and Dylan attended my residence to service my furnace. They were great, friendly, professional, and very personable. They even helped me with something unrelated as I required assistance.
        S. Jacques
        S. Jacques
        22:50 23 Dec 24
        Always good service from the Harding technicians. Today (Dec. 23, 2024) Dylan serviced the furnace and fireplace. He took the time to explain everything he did and what to watch for. Excellent... service by Dylan.read more
        Viktoriia M.
        Viktoriia M.
        22:25 06 Dec 24
        Steve and Team Harding saved us today, we had an emergency situation with a malfunctioning furnace at -10 outside, it was done in under 10 minutes on the same day. We will be having warm evenings... this weekend.read more
        Francine Massicotte
        Francine Massicotte
        03:54 16 Nov 24
        Scott and Calvin went above and beyond what I expected when they serviced my fireplace. They were highly professional, friendly, efficient, meticulous and made my fireplace look like new!
        Jill Nansen
        Jill Nansen
        22:06 04 Nov 24
        Absolutely amazing Service experience. Adam came and thoroughly cleaned our fireplace. Our fireplace was not working before he arrived and he got it up and running. We were told by previous company... that we needed parts. Adam was very polite and explained what he was doing as he did it. Thank you so much, Adam. I’m sure we will see you again.read more
        James Carson
        James Carson
        20:42 13 Sep 24
        Excellent service, timely and excellent workmanship.
        Ghazi Elrassoul
        Ghazi Elrassoul
        22:54 25 Jul 24
        I am very impressed and pleased from the in-house service. Steve fixed our issues and spent a good time to explain the Eco bee features. He is very professional with a strong knowledge of the... products and servicesread more
        Noella Morvan
        Noella Morvan
        20:54 03 Jul 24
        Thank you so much for the great work!!
        Yves Morvan
        Yves Morvan
        20:48 03 Jul 24
        Amazing work! Absolutely great work! Thank you so much!
        Jason Lutes
        Jason Lutes
        18:04 25 Jun 24
        We've had Harding clean our air ducts and they always do an excellent job. We recently had them come in to check our AC when it wasn't running during a heat wave. Would have paid anything to get... that sweet AC running again. Turns out it was just a blown fuse we missed. Honest people!read more
        Victor Lee
        Victor Lee
        21:09 20 Jun 24
        Harding technician was very helpful in choosing an appropriate air conditioner for my house. They were professional and punctual. Price was also better than the other three companies I got quotes... from. I have no concerns that my air conditioner unit will work well for me.read more
        Terry Stansel
        Terry Stansel
        23:47 16 Jun 24
        Team Harding installed my new air conditioner one week after getting the quote. Mark and Matt arrived on time, went straight to work and did an excellent job, cleaning up everything perfectly!They... were so easy to get along with and my new air conditioner just hums so quietly. Great price, great service, great people!Team Harding truly deserves a 5 star rating, I highly recommend this company. Thank you so much!!! 👏Terry Stanselread more
        Nick Roy
        Nick Roy
        18:16 07 Jun 24
        Quick, friendly, and informative service on the initial free consultation, fantastic pricing, a fast install time on the new furnace we purchased, and generous warranty support. Harding has been... excellent for us and we are grateful to have done business with them!read more
        John Owens
        John Owens
        15:37 30 May 24
        We recently purchased a new wood burning fireplace from Team Harding and are delighted with the experience. From John in sales, Christine in sales support and coordination, Luc and Austin the... installers, and Jason and Brandon the finishers that did an amazing job on a challenging tile installation, Team Harding did a fantastic job and the project went extremely well. We are thrilled with the final result and highly recommend Team Harding.read more
        Madawaska
        Madawaska
        17:56 19 Apr 24
        Very skilled, knowledgeable, personable service with this team.My fireplace was assessed, needed parts, and works like new now.The office communicates very well on timing of appointments.I will... recommend them to my friends and family.read more
        Robin Barrientez
        Robin Barrientez
        18:43 18 Mar 24
        Great customer service. From sales to technicians, everyone was friendly and quick to respond. They provided us with proper documentation, and installation was quick. We purchased a heat pump and A/C... this time around but also purchased an A/C years back and had no issues. Definitely recommend!read more
        Jesse T
        Jesse T
        21:00 10 Mar 24
        Thank you to Jill and the two techs that serviced our fireplace. Great work and service.
        Dave Storey
        Dave Storey
        18:49 29 Feb 24
        Excellent service from Sam today. We had a few issues with our humidifier connected to our furnace and also our HRV system, and Sam easily corrected them and also explained very well how things work... and need to be maintained. Very happy now!read more
        Chantelle Petrie
        Chantelle Petrie
        14:50 17 Feb 24
        Quick response, friendly customer service and technician. The technician found the problem and replaced the part to get our furnace back up and running fast! Thank you so much!
        Eduardo P
        Eduardo P
        21:47 25 Jan 24
        Experiencing heater malfunctions in the beginning of January is never ideal, specially with 2 lil'Ones. Luckily the Tech on call was Colin. He was Patient, Knowledgeable and quick to answer the... call. As a Family of 4 humans & 1Pup we give Colin 👍x4 & 🐶x1.Thank You.read more
        Ang Seguin
        Ang Seguin
        23:57 06 Jan 24
        Amazing service from Steve To!Came home to a freezing cold house and found my furnace not working. After making a call, Steve was here in less than an hour and within 30 min my furnace was running!... Thank you!Highly recommend!read more
        Kathy Rochon
        Kathy Rochon
        22:10 20 Dec 23
        The Technician was very professional and explained what needed to be done to keep the humidifier running efficiently.
        Bev Catherwood
        Bev Catherwood
        20:19 13 Dec 23
        Harding installed a new furnace and heat pump. The technicians were very professional and did a great job working with a complex wiring system. We would highly recommend Harding.
        Joel Ebeye
        Joel Ebeye
        14:18 12 Dec 23
        Very fast and efficient. Removed old furnace and Installed a brand new Furnace within hours and under a month of quote approval. By far the best pricing compared to other HVAC companies.
        Ralph Rajaballey
        Ralph Rajaballey
        20:09 11 Dec 23
        Prompt response when my furnace died. Repair technician assessed my furnace and we determined I needed a new one. Sale person was able to come the same day. Install was booked a few days later and... they offered some portable heaters since we had no heat. Installer were on time and everything was done in a few hours.read more
        Lee Carlson
        Lee Carlson
        18:40 11 Dec 23
        We've been supported by Team Harding for over 20 years. Great products, great service and wonderful people. Dependable, conscientious and thorough. I believe it's because of a "customer comes... first" attitude amongst the people at Harding. Cheersread more
        Laith Hajsaid
        Laith Hajsaid
        18:19 11 Dec 23
        Great company to deal with!
        Judy, Gord Richardson
        Judy, Gord Richardson
        14:10 09 Dec 23
        Team Harding provided quick and efficient service with a leaking water tank a week before going holiday. .
        Atul Srivastava
        Atul Srivastava
        22:42 07 Dec 23
        Very good service. Explained everything very well.
        Louise Schryburt
        Louise Schryburt
        21:23 05 Dec 23
        Very good experience! John is very knowledgeable and efficient.
        Mike M
        Mike M
        18:51 03 Dec 23
        I am very happy with my purchase and the fireplace installation. My wife and I have used it multiple times since it was installed and it works exactly as advertised. It turned a cold room in to a... comfy room that we thoroughly enjoy.My wife and I were leaning towards purchasing a fireplace with high BTU output and a fan. The team at Harding pushed back, and said we would be too hot. I appreciate their honesty. Consider they gave up a bigger sale.The installers (James + Adam) were thorough, neat and patient answering our many questions. I told them that my former wood fireplace had an ice-cold hearth. I asked them why, and they showed me that the original fireplace was not assembled correctly; it allowed cold air to come down around the fireplace, especially the hearth. It was awful. I really appreciated how they sealed the leak and added insulation. The problem was eliminated.The finishing team (Brandon and colleague) were also meticulous. They did not rush the job. I was out of town during the finishing and they suggested WhatsApp video calls, which worked very well and allayed my concerns.I would especially like to acknowledge Kirsten Neumarker. She is the project coordinator at Harding who schedules resources to install and finish fireplaces. She is very organized and is an excellent communicator. She reached out to me proactively and worked hard to accommodate my schedule also. She would often answer my emails and phone calls in minutes. I find this uncommon among contractors. She made a difference.Overall, a positive experience and I recommend them without reservations.Oh, and check out the photo attached of the finished product. We love it!Mikeread more
        Layi Ibrahim
        Layi Ibrahim
        13:57 01 Dec 23
        Team Harding is reliable, trustworthy, and professional. I would recommend their services to anyone.
        Lisa Leblanc
        Lisa Leblanc
        12:57 30 Nov 23
        We have used Harding repeatedly over the past few years. First when replacing our furnace/AC unit, and most recently when moving duct work before a basement renovation, and now a new gas fireplace!... Team Harding is conscientious, professional, with attention to detail and quick turnaround. I could not recommend them more!read more
        Janyee Lau
        Janyee Lau
        21:04 29 Nov 23
        We had a great experience with Harding! They came to do a complimentary walk-through with us when we moved into our new build and walked us through everything we needed to know for HRV, etc. We also... hired them to install a humidifier -- the team was very professional, and responded to emails/calls very quickly. The were able to schedule us in asap for the install before winter hit! They showed up on-time for the installation and all went well! Definitely recommend.read more
        Tyler Williams
        Tyler Williams
        15:14 28 Nov 23
        We had Luc and Dylan from Team Harding to our house to relocate a gas line for our kitchen range. The mechanics showed up on time and were very nice and friendly during the whole appointment. Not... once did I get the feel it was a 'get in - get out' job for them and that makes any service appointment much more pleasant!read more
        Frederick Burt
        Frederick Burt
        19:37 26 Nov 23
        Great service! Great crew. Fast install and attention to detail.
        Gina Oliver
        Gina Oliver
        15:23 26 Nov 23
        Team Harding has been responsive, reliable, and professional! Each interaction with them as been amazing.
        Yong Wang
        Yong Wang
        00:29 25 Nov 23
        I've been using services a few times from Harding for more than 10 years. Their technicians are always professional and polite. The whole process of calling until service is done has always been... smooth. It's just peace of mind with Harding.read more
        Michael Gregory
        Michael Gregory
        18:50 24 Nov 23
        The installation of our AC went well and appreciate the coordination and efficiency of the entire crew.
        SA
        SA
        20:36 19 Jul 23
        We have used them for warranty work on our new home build and have been happy with the after care service provided by Lindsay and Bob.
        Next Reviews
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        sakar thapa
        sakar thapa
        14:32 10 Jan 26
        Scott w and Matthew were really friendly and did a great job on my fireplace and even fixed my front door for free . Thank you
        Michael Vanderveer
        Michael Vanderveer
        16:41 27 Dec 25
        On boxing day our furnace stopped working. We called the emergency line which picked up immediately. The dispatch operator took our information and told us we would be contacted shortly by the technician. We were contacted in less than 30 minutes, our issue was acknowledged after a quick troubleshooting and we were informed they will arrive after 9 other calls. Tyler the tech, who was extremely efficient and professional, called 15 minutes prior to arrival. All said we were sorted in approximately 3.5 hrs. Very professional and efficient. 5 stars!
        Cathie Clarke
        Cathie Clarke
        19:48 23 Dec 25
        I had a gas fireplace installed on December 9 and I want to let you know how pleased I was with the whole experience. It began with Clive coming out to give me an estimate. He was so pleasant and knowledgeable without being pushy. I had a few other estimates and I just didn’t like their attitude.You are very lucky to have Vlad and Adam on your team, They arrived on time and they were very polite and efficient. I found it so nice to see them work so well together.I am in my 80’s and it’s so important to give us good service because WE belong to Bridge groups, Book Clubs, Curling groups and we have lots of other friends and neighbours. We ask each other to recommend businesses.I told my neighbour about you and she called Clive within the hour. A friend at Bridge needs someone to see about her fireplace….she’ll call you in the New Year. My daughter -in-law recommended you and I thank her!!We might be little old ladies but we’re tough.Thank you for your outstanding work.
        Sean Carr
        Sean Carr
        21:06 18 Dec 25
        Scott came by today and repaired our broken-down gas fireplace. He was quick, knowledgeable and friendly! Scott identified the issue right away and delivered a fix to the problem. I would recommend and go back to Scott and Team Harding anytime!
        Chris Bennett
        Chris Bennett
        23:22 05 Dec 25
        Incredible experience from start to finish! Jill booked us in quick. Steve was amazing. Will wait to book him every time. I hope management understands how lucky they’re to have someone like him, representing the company. Will recommended others to book with him. Thank you!
        Wayne Cunneyworth
        Wayne Cunneyworth
        13:31 17 Nov 25
        I am writing to provide some feedback on the purchase and installation of our new HVAC system that was completed on Friday of last week. From start to finish we were both impressed and pleased with our dealings with the staff on Team Harding.Brian Chartier was knowledgeable, patient with all our questions and very helpful with his suggestions. He was very dedicated to understanding and providing us with a system that fully met our needs.Luc, the technician that did the brunt of the installation work, was a very hard worker who very obviously is a master in his field of work. Luc was friendly and polite while he expertly completed the installation of our system. We appreciated that he gave us good explanations of what needed to be done and why it needed to be done. We cannot thank him enough for the wonderful job he did for us. Luc did mention that he would need to return in the spring to calibrate the A/C unit because the outside temperature was too cold on the day of the installation to be sure that it would operate optimally.We should also mention that Dylan, Luc’s helper on Friday, was a hard worker who did a good job in a friendly and efficient manner.In closing, I would never hesitate to recommend Team Harding to all who are looking for very competent staff and quality products.
        Carol Cole
        Carol Cole
        15:43 07 Nov 25
        We would like to thank Harding's technician Scott who so ably repaired and provided maintenance required for our gas stove and insert. He was wonderful to answer our myriad of questions with both professionalism and humour.
        Cissy Martin
        Cissy Martin
        20:11 03 Nov 25
        I just wanted to pass along my thoughts on today’s visit from Dylan. He is a very courteous and well informed member of the Harding team. I very much appreciated his knowledge and willingness to explain his findings and recommendations following his inspection.This young man is someone you definitely want to keep representing Harding. I’m encouraged to remain a loyal Harding customer as a result of this type of service.
        lrswig
        lrswig
        18:54 24 Oct 25
        A great big THANK YOU to Team Harding and tecnicians Luc & Austin for the FANTASTIC JOB they did installing our new furnace and replacing old exhaust piping. The exceptional work performed was greatly appreciated !!! - Thanks very much.
        Terry Hughes
        Terry Hughes
        19:25 07 Oct 25
        I have organized a "bulk maintenance" service with Harding for the Piccadilly condominium (1422 Wellington St W, Ottawa). This year, Scott the technician, serviced 17 gas fireplaces, performing an extensive cleaning, testing, and in a few cases repairs. In all instances, his professionalism, competence, and care was exemplary, and on top of everything, managed to educate owners on the safe use of their fireplaces. I, and all owners, are very happy with Harding's services, and this has been our experience over several years.
        Nancy G.
        Nancy G.
        20:25 01 Oct 25
        Several years ago, Harding installed my first air conditioner, and the experience left a lasting impression — the unit performed beautifully and the service was outstanding. So when I moved into my new home, they were the first (and only) company I thought to call. Their combination of product quality and client care had already earned my trust.More recently, I ran into a small issue after the new unit was installed, and once again Harding impressed me. They didn’t just offer a quick fix — they approached it with genuine care and creative, outside-the-box thinking to ensure I was fully looked after. That kind of dedication is rare, and it’s exactly why I’ll continue to recommend Harding to anyone seeking reliable, customer-focused service.
        Richard Makinen
        Richard Makinen
        14:20 30 Aug 25
        Excellent service
        Sonja Kosuta
        Sonja Kosuta
        13:27 18 Aug 25
        Excellent service - very knowledgable, very professional. Scott took the time to answer my questions, even show me how to light the pilot light on my propane furnace. He did a wonderful job with the repairs and cleaned everything up beautifully.
        Victor Finapri
        Victor Finapri
        16:12 29 Jul 25
        Steve To is a good representative of Harding! His amazing attitude right from pressing the bell to accomplishing his task is commendable. THANKS
        Ephraim Finapri
        Ephraim Finapri
        16:08 29 Jul 25
        Our AC never worked since we moved in to this new house and we were in heat waves after heat waves. Thankfully they sent in Steve To and what a guy!!! Very calm and understanding person. If i could give more stars, Steve To deserves over 10 stars.
        Alda Lee
        Alda Lee
        02:11 24 May 25
        Dylan came to inspect our furnace. He identified the issue promptly and advised appropriate solutions for us. He is very knowledgeable, pleasant and efficient. We would highly recommend his services.
        Kevin Dutrevil
        Kevin Dutrevil
        16:04 17 May 25
        I had the pleasure of speaking with Lindsay when I called Harding yesterday regarding an issue with our air conditioning. With the weather heating up, our home had been reaching uncomfortable temperatures as high as 26°C for the past two weeks, and we were really starting to feel it.What truly stood out was how kind, professional, and genuinely helpful Lindsay was throughout the entire process. We reached out just before a long weekend—one of the busiest times of the year—and despite the tight scheduling, Lindsay went out of her way to ensure we wouldn’t have to suffer through the heat. She arranged for a technician to come to our home at the end of his shift that very same day. Thanks to her, we were able to enjoy a cool and comfortable home over the long weekend.Lindsay went above and beyond to help us, and her customer service was truly exceptional. We’re so grateful for her assistance. Thank you, Lindsay, for your dedication and for making such a big difference—we really appreciate it!The technician Jon Houde come to our home to repair our air conditioning, which hadn’t been working for over two weeks. Like I mentioned earlier, when he arrived, our house was sitting at a sweltering 26°C, and we were beyond ready for some relief from the heat.What truly impressed us was that Jon came all the way from his last service call in Winchester to our home in Cumberland—right before the long weekend, no less. That kind of dedication is rare and so appreciated.Jon was incredibly kind, professional, and patient. He took the time to thoroughly explain what was going on with our system and made sure we understood the issue and the fix. It was clear from the start that Jon takes a lot of pride in his work. He mentioned he’s been with the company for quite some time, and it absolutely shows. His experience, attention to detail, and genuine care for his customers really stood out.Thank you so much, Jon, for going the extra mile (literally) to help us out. Your hard work and dedication didn’t go unnoticed, and we’re so grateful you made time for us right before a busy long weekend!
        Jamie Cotter
        Jamie Cotter
        14:27 12 May 25
        Hi Scott and James (coop student) performed the annual inspection of our gas burning fireplace on Friday, They were thorough and ensured the cleaning was performed perfectly, including repainting the tray. Upon re assembly and testing they noticed an issue, and worked diligently to resolve it. Always polite and respectful. Great team.Many thanks
        Chérine Abourida
        Chérine Abourida
        14:10 11 Apr 25
        Amazing team at Harding my furnace broke on one of the coldest nights this winter they replaced it in less than 48 hours !! while it usually takes not less than a week, lending us for free small heaters to warm the house, multiple calls from the call center agent who was very understanding when I explained I have an elder person at home kids and pets and can't afford going to a hotel for days...I highly recommend very professional staff and great humans !
        Brad Haines
        Brad Haines
        22:09 26 Feb 25
        Over the past couple of weeks I have had the pleasure of working with two excellent Harding technical resources, Scott and Dylan. Their technical expertise is impressive but their customer facing abilities are very impressive. They were both great to deal with and made the complexities of their tasks into simple to understand activities. Their approach to their jobs was the main reason for why I turned my maintenance to Harding.Keep up the good work!!
        Kathleen Fowler
        Kathleen Fowler
        22:47 16 Feb 25
        Dylan came and performed maintenance and cleaned our gas fireplace. Super nice guy and fireplace works perfect after. Thanks
        G Adamache
        G Adamache
        16:24 11 Feb 25
        Great service from Adam. I called him Adam "The Magician" - very professional and GREAT personality.
        William Harding
        William Harding
        19:32 06 Feb 25
        The installation of my humidifier went very well!!! Thank you
        Dominique Creamer
        Dominique Creamer
        21:25 14 Jan 25
        Liam and Dylan attended my residence to service my furnace. They were great, friendly, professional, and very personable. They even helped me with something unrelated as I required assistance.
        S. Jacques
        S. Jacques
        22:50 23 Dec 24
        Always good service from the Harding technicians. Today (Dec. 23, 2024) Dylan serviced the furnace and fireplace. He took the time to explain everything he did and what to watch for. Excellent service by Dylan.
        Viktoriia M.
        Viktoriia M.
        22:25 06 Dec 24
        Steve and Team Harding saved us today, we had an emergency situation with a malfunctioning furnace at -10 outside, it was done in under 10 minutes on the same day. We will be having warm evenings this weekend.
        Francine Massicotte
        Francine Massicotte
        03:54 16 Nov 24
        Scott and Calvin went above and beyond what I expected when they serviced my fireplace. They were highly professional, friendly, efficient, meticulous and made my fireplace look like new!
        Jill Nansen
        Jill Nansen
        22:06 04 Nov 24
        Absolutely amazing Service experience. Adam came and thoroughly cleaned our fireplace. Our fireplace was not working before he arrived and he got it up and running. We were told by previous company that we needed parts. Adam was very polite and explained what he was doing as he did it. Thank you so much, Adam. I’m sure we will see you again.
        James Carson
        James Carson
        20:42 13 Sep 24
        Excellent service, timely and excellent workmanship.
        Ghazi Elrassoul
        Ghazi Elrassoul
        22:54 25 Jul 24
        I am very impressed and pleased from the in-house service. Steve fixed our issues and spent a good time to explain the Eco bee features. He is very professional with a strong knowledge of the products and services
        Noella Morvan
        Noella Morvan
        20:54 03 Jul 24
        Thank you so much for the great work!!
        Yves Morvan
        Yves Morvan
        20:48 03 Jul 24
        Amazing work! Absolutely great work! Thank you so much!
        Jason Lutes
        Jason Lutes
        18:04 25 Jun 24
        We've had Harding clean our air ducts and they always do an excellent job. We recently had them come in to check our AC when it wasn't running during a heat wave. Would have paid anything to get that sweet AC running again. Turns out it was just a blown fuse we missed. Honest people!
        Victor Lee
        Victor Lee
        21:09 20 Jun 24
        Harding technician was very helpful in choosing an appropriate air conditioner for my house. They were professional and punctual. Price was also better than the other three companies I got quotes from. I have no concerns that my air conditioner unit will work well for me.
        Terry Stansel
        Terry Stansel
        23:47 16 Jun 24
        Team Harding installed my new air conditioner one week after getting the quote. Mark and Matt arrived on time, went straight to work and did an excellent job, cleaning up everything perfectly!They were so easy to get along with and my new air conditioner just hums so quietly. Great price, great service, great people!Team Harding truly deserves a 5 star rating, I highly recommend this company. Thank you so much!!! 👏Terry Stansel
        Nick Roy
        Nick Roy
        18:16 07 Jun 24
        Quick, friendly, and informative service on the initial free consultation, fantastic pricing, a fast install time on the new furnace we purchased, and generous warranty support. Harding has been excellent for us and we are grateful to have done business with them!
        John Owens
        John Owens
        15:37 30 May 24
        We recently purchased a new wood burning fireplace from Team Harding and are delighted with the experience. From John in sales, Christine in sales support and coordination, Luc and Austin the installers, and Jason and Brandon the finishers that did an amazing job on a challenging tile installation, Team Harding did a fantastic job and the project went extremely well. We are thrilled with the final result and highly recommend Team Harding.
        Madawaska
        Madawaska
        17:56 19 Apr 24
        Very skilled, knowledgeable, personable service with this team.My fireplace was assessed, needed parts, and works like new now.The office communicates very well on timing of appointments.I will recommend them to my friends and family.
        Robin Barrientez
        Robin Barrientez
        18:43 18 Mar 24
        Great customer service. From sales to technicians, everyone was friendly and quick to respond. They provided us with proper documentation, and installation was quick. We purchased a heat pump and A/C this time around but also purchased an A/C years back and had no issues. Definitely recommend!
        Jesse T
        Jesse T
        21:00 10 Mar 24
        Thank you to Jill and the two techs that serviced our fireplace. Great work and service.
        Dave Storey
        Dave Storey
        18:49 29 Feb 24
        Excellent service from Sam today. We had a few issues with our humidifier connected to our furnace and also our HRV system, and Sam easily corrected them and also explained very well how things work and need to be maintained. Very happy now!
        Chantelle Petrie
        Chantelle Petrie
        14:50 17 Feb 24
        Quick response, friendly customer service and technician. The technician found the problem and replaced the part to get our furnace back up and running fast! Thank you so much!
        Eduardo P
        Eduardo P
        21:47 25 Jan 24
        Experiencing heater malfunctions in the beginning of January is never ideal, specially with 2 lil'Ones. Luckily the Tech on call was Colin. He was Patient, Knowledgeable and quick to answer the call. As a Family of 4 humans & 1Pup we give Colin 👍x4 & 🐶x1.Thank You.
        Ang Seguin
        Ang Seguin
        23:57 06 Jan 24
        Amazing service from Steve To!Came home to a freezing cold house and found my furnace not working. After making a call, Steve was here in less than an hour and within 30 min my furnace was running! Thank you!Highly recommend!
        Kathy Rochon
        Kathy Rochon
        22:10 20 Dec 23
        The Technician was very professional and explained what needed to be done to keep the humidifier running efficiently.
        Bev Catherwood
        Bev Catherwood
        20:19 13 Dec 23
        Harding installed a new furnace and heat pump. The technicians were very professional and did a great job working with a complex wiring system. We would highly recommend Harding.
        Joel Ebeye
        Joel Ebeye
        14:18 12 Dec 23
        Very fast and efficient. Removed old furnace and Installed a brand new Furnace within hours and under a month of quote approval. By far the best pricing compared to other HVAC companies.
        Ralph Rajaballey
        Ralph Rajaballey
        20:09 11 Dec 23
        Prompt response when my furnace died. Repair technician assessed my furnace and we determined I needed a new one. Sale person was able to come the same day. Install was booked a few days later and they offered some portable heaters since we had no heat. Installer were on time and everything was done in a few hours.
        Lee Carlson
        Lee Carlson
        18:40 11 Dec 23
        We've been supported by Team Harding for over 20 years. Great products, great service and wonderful people. Dependable, conscientious and thorough. I believe it's because of a "customer comes first" attitude amongst the people at Harding. Cheers
        Laith Hajsaid
        Laith Hajsaid
        18:19 11 Dec 23
        Great company to deal with!
        Judy, Gord Richardson
        Judy, Gord Richardson
        14:10 09 Dec 23
        Team Harding provided quick and efficient service with a leaking water tank a week before going holiday. .
        Atul Srivastava
        Atul Srivastava
        22:42 07 Dec 23
        Very good service. Explained everything very well.
        Louise Schryburt
        Louise Schryburt
        21:23 05 Dec 23
        Very good experience! John is very knowledgeable and efficient.
        Mike M
        Mike M
        18:51 03 Dec 23
        I am very happy with my purchase and the fireplace installation. My wife and I have used it multiple times since it was installed and it works exactly as advertised. It turned a cold room in to a comfy room that we thoroughly enjoy.My wife and I were leaning towards purchasing a fireplace with high BTU output and a fan. The team at Harding pushed back, and said we would be too hot. I appreciate their honesty. Consider they gave up a bigger sale.The installers (James + Adam) were thorough, neat and patient answering our many questions. I told them that my former wood fireplace had an ice-cold hearth. I asked them why, and they showed me that the original fireplace was not assembled correctly; it allowed cold air to come down around the fireplace, especially the hearth. It was awful. I really appreciated how they sealed the leak and added insulation. The problem was eliminated.The finishing team (Brandon and colleague) were also meticulous. They did not rush the job. I was out of town during the finishing and they suggested WhatsApp video calls, which worked very well and allayed my concerns.I would especially like to acknowledge Kirsten Neumarker. She is the project coordinator at Harding who schedules resources to install and finish fireplaces. She is very organized and is an excellent communicator. She reached out to me proactively and worked hard to accommodate my schedule also. She would often answer my emails and phone calls in minutes. I find this uncommon among contractors. She made a difference.Overall, a positive experience and I recommend them without reservations.Oh, and check out the photo attached of the finished product. We love it!Mike
        Layi Ibrahim
        Layi Ibrahim
        13:57 01 Dec 23
        Team Harding is reliable, trustworthy, and professional. I would recommend their services to anyone.
        Lisa Leblanc
        Lisa Leblanc
        12:57 30 Nov 23
        We have used Harding repeatedly over the past few years. First when replacing our furnace/AC unit, and most recently when moving duct work before a basement renovation, and now a new gas fireplace! Team Harding is conscientious, professional, with attention to detail and quick turnaround. I could not recommend them more!
        Janyee Lau
        Janyee Lau
        21:04 29 Nov 23
        We had a great experience with Harding! They came to do a complimentary walk-through with us when we moved into our new build and walked us through everything we needed to know for HRV, etc. We also hired them to install a humidifier -- the team was very professional, and responded to emails/calls very quickly. The were able to schedule us in asap for the install before winter hit! They showed up on-time for the installation and all went well! Definitely recommend.
        Tyler Williams
        Tyler Williams
        15:14 28 Nov 23
        We had Luc and Dylan from Team Harding to our house to relocate a gas line for our kitchen range. The mechanics showed up on time and were very nice and friendly during the whole appointment. Not once did I get the feel it was a 'get in - get out' job for them and that makes any service appointment much more pleasant!
        Frederick Burt
        Frederick Burt
        19:37 26 Nov 23
        Great service! Great crew. Fast install and attention to detail.
        Gina Oliver
        Gina Oliver
        15:23 26 Nov 23
        Team Harding has been responsive, reliable, and professional! Each interaction with them as been amazing.
        Yong Wang
        Yong Wang
        00:29 25 Nov 23
        I've been using services a few times from Harding for more than 10 years. Their technicians are always professional and polite. The whole process of calling until service is done has always been smooth. It's just peace of mind with Harding.
        Michael Gregory
        Michael Gregory
        18:50 24 Nov 23
        The installation of our AC went well and appreciate the coordination and efficiency of the entire crew.
        SA
        SA
        20:36 19 Jul 23
        We have used them for warranty work on our new home build and have been happy with the after care service provided by Lindsay and Bob.
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